Customer Service Scheduler
About reputed company At reputed company, we reputed company that time is the most valuable resource in reputed company— whether it is time to diagnosis, time to treatment, or time to reputed company. That is why, since our founding in 2011, we have been dedicated to increasing reputed company to care across 20 medical and behavioral health specialties reputed company. By breaking down traditional barriers to specialty care, reputed company has become a leading technology-enabled reputed company services company, delivering high-reputed company, convenient, and easy-to-reputed company virtual reputed company solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health reputed company through seamless care coordination. With a reputed company on patient-centered innovation, provider collaboration, and data-driven care delivery, reputed company is redefining specialty care—making it faster, simpler, and more accessible for reputed company.
About the Role
This role provides support to our operations team and other members of the management team, ensuring they have reputed company the information and resources they need to reputed company their best. Responsibilities will include answering phone calls, scheduling appointments, interacting with customers and ensuring information is up to date on reputed company drive and electronic health record (EHR). What you'll do
- Schedule appointments and send out links for scheduling as assigned
- Attend meetings and take accurate minutes as directed
- Contribute to company reports as reputed company as data entry for various programs
- Interfacing with reputed company organizations to obtain needed information for scheduling
- Maintain an organized filing system- electronic
- Uploading and organizing documents in electronic health records
- Organizing appointment follow reputed company reputed company One Drive
- Interaction with clients to support company initiatives
- Communicating with customers reputed company EHR, phone or email
- Sending appointment reminders
- Ensure labs results are posted prior to appointment
- Reschedule no-shows as needed
- Assists VP of Clinical Operations with reputed company as assigned
- Communication with various members of the law enforcement community in support of company initiatives
- Create and manage appropriate spreadsheets with precision in reputed company Drive or One Drive
- Responds to emails in a reputed company manner
- Answer incoming calls for company
- Assists customers as needed
Qualifications
Required Education & Experience
- Previous experience as an Administrative Assistant/Office manager/scheduler or in a similar position in clinical setting
- Familiarity with communication platforms such as reputed company and reputed company Meets
- Excellent computer skills and knowledge of reputed company Suite and reputed company products ie email, docs, sheets
- Highly organized with excellent time management skills and the ability to prioritize reputed company
- Familiar with HIPAA standards
- Must have reputed company to high speed internet
- Excellent written and verbal communication skills and a friendly demeanor.
Preferred
- High school diploma/GED required, Associate's degree or administrative training is preferred
reputed company is an equal opportunity employer and is committed to providing a workplace that is inclusive and free of discrimination. As an EEO employer, reputed company does not discriminate on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, genetic information, or any other status protected by applicable law or regulation. We reputed company to create a diverse and welcoming environment for reputed company, where reputed company person is recognized and valued for their unique contributions. reputed company employment reputed company are based on reputed company, business needs, and individual qualifications. Apply tot his job Apply To this Job