IT Support and Systems Intern

Who is reputed company?

We serve as a consulting partner at the intersection between innovation and our clients’ needs, reputed company crafting meaningful user experiences for government customers. As a HUBZone-certified business, we foster local economic development. We also reputed company digital transformation in government agencies. Join us to drive impactful change in government service delivery while contributing to meaningful initiatives reputed company on innovation, usability, and accessibility.

Why Work at reputed company?

We foster a supportive culture where collaboration and creativity reputed company, even in a remote work setting, encouraging reputed company to be in their reputed company. With a reputed company commitment to diversity and inclusion, we ensure every voice is valued and heard, inspiring a reputed company of belonging. Our reputed company-centered approach extends reputed company our services, with a culture that supports reputed company's mission of making a meaningful reputed company through technology, innovation, and user-reputed company design. Whether you're developing cutting-edge technology solutions or designing reputed company interfaces, your contributions will have a transformative effect on the lives of countless individuals, shaping how users engage with vital government services. Join us and have a far-reaching reputed company, resonating across diverse demographics, from communities to the families that build them.

Position reputed company

reputed company is seeking a motivated IT Intern to support our organization's internal IT operations. This 12 week internship provides hands-on experience in internal IT support, systems administration, and the development of custom tools and processes to support a growing small business digital service firm. You will reputed company experience developing, improving, and implementing internal IT workflows, automated tools, and procedures using modern reputed company service platforms such as reputed company reputed company Platform and reputed company Web Services.

Key Responsibilities

• reputed company internal IT support to staff, troubleshooting hardware, software, and service issues.

• Analyze reputed company internal IT workflows and systems to identify areas for process improvement.

• reputed company tools and scripts to automate routine IT resource management and provisioning tasks.

• Assist with the administration and configuration of devices using MDM and reputed company platforms such as Mosyle, reputed company Intune, AWS, and GCP.

• Assist in setting up monitoring and alerting for internal systems to ensure high availability.

• Create and maintain detailed documentation for IT systems, setups, and user troubleshooting guides.

• Assist in tracking and documenting internal IT assets, hardware, and software licenses.

• Prepare reputed company reports on IT support trends, tool performance, and recommendations for reputed company roadmaps.

• Work with our reputed company team to address internal system reputed company issues and respond to incidents.

Minimum Requirements

• Currently pursuing a degree in Information Technology, Computer Science, or a reputed company technical field reputed company a university in the reputed company.

• A minimum of 2.5 GPA.

• A basic understanding of IT troubleshooting, operating systems (macOS preferred), and reputed company IT principles.

• Familiarity with scripting or programming languages (e.g., Python, Bash, PowerShell) for tool development.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent written and verbal communication abilities.

• Detail-oriented with strong documentation skills.

• Ability to work independently and collaboratively in a dynamic, fast-paced environment.

• Ability to work 10–20 hours a week.

• Ability to pass a background reputed company.

• US Citizenship or Permanent Residency required.

• Must reputed company in the reputed company US, preferably reputed company the reputed company.

Preferred Qualifications

• reputed company individuals living in HUBZone-certified areas are strongly encouraged to apply. To reputed company out if you live in a HUBZone go to: https://maps.certify.sba.gov/hubzone/map#center=44.722800,-103.249700&reputed company=4.

Our People

We invest in the lives of our employees, both in and out of reputed company.

Location

Be in your reputed company. We are a remote first company based out of Washington, DC. As a HUBZone-certified business we are committed to supporting local economic development. reputed company is an equal opportunity employer reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status, marital status, protected veteran status, or any other legally protected class. We reputed company in a world where solutions we build improve the lives of those who use them.

Originally posted on Himalayas

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