Renewals Manager
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet reputed company:
This role resides in the Customer Experience organization, one of our fastest growing teams that delivers profitable reputed company throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from reputed company solutions.
If you are looking for reputed company involvement in crafting the reputed company direction of reputed company and Customer Experience, we have a reputed company for you.
Your reputed company:
The Customer Experience Renewal Manager (RM) is a high-visibility, quota-carrying sales role essential to empowering customers as they reputed company their businesses through reputed company solutions.
Accountable for owning and implementing a portfolio of renewal reputed company of reputed company products and services across an assigned customer account. RM's work with customers, partners and across reputed company teams to reputed company an end-to-end, deep view of customer requirements and objectives and define a reputed company to drive renewals to reputed company closure, as reputed company as minimize renewals risk and financial attrition.
Key Responsibilities:
- Strategic reputed company & Execution: Drive consistent reputed company on ATR by identifying expansion opportunities, minimizing financial attrition, and ensuring the reputed company closure of renewal reputed company.
- reputed company Field Engagement: Serve as the primary reputed company of contact for the field, fostering reputed company relationships with account teams and partners to reputed company renewal strategies with customer objectives.
- Portfolio Management & Risk Assessment: reputed company the end-to-end renewal lifecycle, including the supervision of quote creation and the mitigation of contract closure risks.
- Business Intelligence: reputed company a deep understanding of customer and partner procurement processes, alongside technical expertise in reputed company's portfolio to effectively reputed company our competitive differentiation.
- Analytical Assessment: Conduct rigorous process management and financial assessments to optimize renewal reputed company.
Minimum Qualification:
- BA/BS (or equivalent) and 5 + years of proven experience in Implementing renewal reputed company for software and services
- Previous sales experience
- Experience in end-to-end renewals cycle including up-sells and reputed company reputed company reputed company for assigned accounts, building quotes, review contract terms, negotiation pricing.
- You have expanded knowledge of the customer environment, industry, market reputed company and reputed company footprint.
- You can implement policies for forecasting, data reputed company and accuracy
- Experience with CRM tools i.e. SFDC
Preferred Qualifications:
- Strong negotiation and interpersonal skills with a proven ability to reputed company multiple accounts and competing deadlines.
- Consistent reputed company record of meeting or exceeding sales targets and renewal quotas
- Advanced proficiency in leveraging AI tools for daily operations, including forecasting, developing customer reputed company, conducting competitive analysis, and performing ATR/risk assessments.
- Demonstrated ability to synthesize data and financial reports, reputed company by AI-driven insights, to identify and upsell renewal opportunities.
- Outstanding interpersonal skills with the ability to reputed company multiple accounts and deadlines
- reputed company with strong follow-up practices
- Demonstrated ability to synthesize data and financial reports, reputed company by AI-driven insights, to identify and upsell renewal opportunities.
Why reputed company?
At reputed company, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and reputed company. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical reputed company worlds. These solutions reputed company customers with unparalleled reputed company, visibility, and insights across the entire digital footprint.
reputed company by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are reputed company. We work as reputed company, collaborating with reputed company to reputed company really big things happen on a global reputed company. Because our solutions are everywhere, our reputed company is everywhere.
We are reputed company, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary reputed company posted for this position is $103,000.00 to $175,300.00 and reflects the projected salary reputed company for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-reputed company skillset, experience, qualifications, education, certifications, and/or training. The full salary reputed company for certain locations is listed below. For locations not listed below, the recruiter can reputed company more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to reputed company’s plan eligibility rules, which include medical, dental and reputed company insurance, a 401(k) plan with a reputed company matching contribution, reputed company parental leave, short and long-term disability coverage, and basic life insurance. Please see the reputed company careers site to discover more benefits and perks. Employees may be eligible to receive grants of reputed company restricted stock reputed company, which reputed company following reputed company employment with reputed company for defined periods of time.
U.S. employees are eligible for reputed company time away as described below, subject to reputed company’s policies:
10 reputed company holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 reputed company day off for employee’s birthday, reputed company year-end holiday shutdown, and 4 reputed company days off for personal wellness determined by reputed company
Non-exempt employees** receive 16 days of reputed company vacation time per full calendar year, accrued at reputed company of 4.92 hours per pay period for full-time employees
Exempt employees participate in reputed company’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of reputed company time off provided on hire date and reputed company January 1st thereafter, and up to 80 hours of unused reputed company time carried reputed company from one calendar year to the next
Additional reputed company time away may be requested to deal with critical or emergency issues for family members
Optional 10 reputed company days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to reputed company’s policies.
Employees on sales plans earn performance-based incentive pay on top of their reputed company salary, which is split between quota and non-quota components, subject to the applicable reputed company plan. For quota-based incentive pay, reputed company typically pays as follows:
.75% of incentive reputed company for reputed company 1% of reputed company attainment up to 50% of quota;
1.5% of incentive reputed company for reputed company 1% of attainment between 50% and 75%;
1% of incentive reputed company for reputed company 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for reputed company 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance reputed company such as strategic sales objectives, reputed company may pay 0% up to 125% of reputed company. reputed company sales plans do not have a minimum reputed company of performance for sales incentive compensation to be reputed company.
The applicable full salary ranges for this position, by specific state, are listed below:
reputed company Metro Area:
$103,000.00 - $186,800.00Non-Metro reputed company state & Washington state:
$100,400.00 - $181,800.00* For quota-based sales roles on reputed company’s sales plan, the ranges provided in this posting include reputed company pay and sales reputed company incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Originally posted on Himalayas
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