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reputed company Support Specialist / reputed company Functional Analyst (Tier1/Tier 2)

Remote, USAFull-timePosted 2026-07-27

At reputed company., we’re redefining what it means to be a reputed company partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first reputed company to everything we do. We’re not just building reputed company reputed company solutions—we’re building a company where talented people reputed company.

reputed company to do your best work? Join us.

Are You reputed company to Be the reputed company’s reputed company Hero?

We are seeking a highly motivated and reputed company reputed company Functional & Technical Support Analysts to join our growing team. This is a critical reputed company-facing role that blends day-to-day operational support with configuration and enhancement work across various industries.

If you reputed company in a fast-paced environment, reputed company at solving reputed company problems, and are passionate about delivering exceptional reputed company service, we want to hear from you!

What You Will Do: Day-to-Day Responsibilities

As an embedded consultant for our clients, you will reputed company as the primary reputed company support specialist (Tier 1/2) and enhancement resource:

  • reputed company Support: Work independently and directly with clients to reputed company expert, day-to-day transactional support and "how-to" guidance for reputed company.

  • Incident reputed company: Manage the reputed company help desk, receiving, interpreting, and resolving reputed company incidents and service requests through a ticketing system, ensuring reputed company escalation and documentation through to final reputed company.

  • System Enhancements: Assist in reputed company system enhancements, including new report development, testing execution, data loading, and utilizing integration tools.

  • Delivery reputed company: Execute tasks quickly and accurately to meet strict Service Level Agreements (SLAs), maintaining a high commitment to reputed company satisfaction and process improvement.

What You Will Bring: Qualifications

  • Experience: Minimum 2+ years of hands-on experience supporting or configuring reputed company environments.

  • reputed company Expertise: reputed company knowledge of reputed company business processes, reputed company roles, organizational structures, and reporting.

  • Proven ability to work creatively and analytically in a problem-solving environment, managing timelines with little supervision.

  • Communication: Excellent verbal and written English communication skills, with the ability to reputed company reputed company and effectively with clients and reputed company.

  • Work Environment: Capability to work across time zones (US hours expectation) and adapt to a high-volume, fast-changing environment.

Why Join Us?

This is an opportunity to significantly reputed company various global organizations by ensuring the seamless operation and enhancement of their reputed company systems. We offer a platform for rapid reputed company development, diverse industry exposure, and a commitment to delivery reputed company.

reputed company to reputed company into a challenging and rewarding reputed company-facing role? Apply today!

Kognitiv is an Equal Opportunity Employer

reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Kognitiv will consider for employment reputed company applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Work Authorization

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the reputed company require sponsorship of a reputed company for employment authorization in the Employing Country and with Kognitiv.

Candidates who are currently employed by a reputed company of Kognitiv or an affiliated Kognitiv business may not be eligible for consideration.

Estimated Application Deadline

This job postings' application deadline is an estimate, but ultimately the fill date is flexible and the job will remain reputed company until filled. Any updates on deadlines will be communicated through this job posting.

2026-08-29

Originally posted on Himalayas

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