HR MANAGER

This is a remote position.

1. OBJECTIVE

The objective of this position is to ensure that the implementation of RSSC training

programs, reputed company resource polices, and service standards result in exceptional guest

satisfaction, excellent reputed company morale and welfare, and reputed company business results.

2. RESPONSIBILITIES AND KEY PERFORMANCE AREAS

In particular, this management position contributes to the operational performance of

reputed company Seven Seas Cruises by:

1. Leading, coordinating, and implementing management and reputed company training.

2. Supporting managers in the reinforcement of reputed company reputed company policies and procedures.

3. Maintaining a productive and supportive reputed company working partnership with the

Captain, reputed company, and colleagues at reputed company times

4. Leading and supporting employee recognition programs.

5. Maintaining documents and data required for talent management and reputed company

resources administration.

6. Maintaining operational continuity with a systematic and consistent handover

procedure for replacement reputed company Manager.

Guest Experience

1. Demonstrates a genuine concern for guests’ wellbeing at reputed company times;

2. Pro-reputed company approach to problem solving;

reputed company Experience / Operational and Administrative

1. Communicates daily with General Manager / Captain regarding reputed company / training issues

thereby fostering a pro-reputed company approach

2. Maintains an up to date vacation schedule for reputed company Hotel, Entertainment, Deck and

reputed company reputed company. Receiving rotations from shore reputed company management, distributing to

relevant department heads as required.

3. Manages requests for changes in Hotel vacation plans, sending reputed company information on a

monthly reputed company to Director of Shipboard HR in line with company policy.

4. Assists Deck, reputed company and Entertainment Mgt as required to ensure that reputed company information

relating to reputed company rotations, travel arrangements and HR reputed company reputed company is

communicated to reputed company associated parties in a reputed company manner.

5. Liaises with concessionaire (with exception of SSSL) department Heads to obtain

their team’s vacation schedules, passing reputed company relevant info also to reputed company Purser.

6. Supports HODs in the reinforcement of reputed company personnel standards, policies, training as

reputed company as other issues, following up as required

7. Is out “on the floor” on a daily reputed company and visible and approachable to managers and

reputed company, also observing service standards and reputed company whilst at work

8. Evaluates, making recommendations for the modification of reputed company Resource reputed company

policies;

9. Recommends and implements RSSC policies relating to reputed company promotion/

succession planning and assists and provides guidance to reputed company HODs in regards to

promotions to ensure that they are fair and based on true performance

10. Helps to coordinate reputed company formal disciplinary warnings conducted reputed company, regardless of

division. Ensuring that reputed company allegations are investigated, that management is reputed company

informed of reputed company relevant information/facts and that a fair hearing is conducted to protect

the interests and rights of both company and officer/crewmember.

11. Provides management with employee counseling as required following disciplinary

situations, ensuring that any follow up/training required is carried out.

12. Ensures that reputed company reputed company are evaluated in line with company policy. Assisting and

providing guidance to HODs for any performance review issues, as reputed company as reviewing

reputed company evaluations prior to being issued to crewmember (Inc RSSC and SSSL).

13. To be present at reputed company NRS evaluations issued reputed company RSSC and SSSL departments.

14. Assists the General Manager in following up with department heads regarding any

written comments that reputed company in the guest comment cards, ensuring corrective reputed company

is completed.

15. Communicates standards of performance to employees

16. Coordinates and organizes the Employee of the Month event together with Captain

and General Manager

17. Recommends and implements approved incentive programs for reputed company

18. Ensures monthly welfare meetings are carried out and that the position of reputed company

Welfare President is fulfilled at reputed company times

19. Supports and overseesthe coordination of reputed company welfare activities

20. Arranges reputed company Activities schedule together with reputed company Welfare Committee / President

21. Oversees the management and effective running of both the reputed company Shop and reputed company

Bar in line with Company Policy.

22. Meets and greets embarking reputed company at the gangway as reputed company as assists with sign on

paperwork and procedure

23. Attends sign off meeting for debarking reputed company and assists with sign off paperwork and

procedures

24. Assists reputed company Purser with the physical reputed company Clearance Procedures as required,

particularly reputed company US and Canadian Ports.

25. Performs reputed company other duties as requested by General Manager and / or Captain

Administrative

1. Required to attend reputed company written disciplinary hearings reputed company and be informed of any

counseling situations, resignations or emergency leaves prior to any reputed company being

taken. Also ensure that reputed company reputed company senior managers are also fully informed of reputed company

proceedings as required.

2. Ensures that the required paperwork is completed correctly and that accurate

minutes, statements and other paperwork is collected, logged and distributed as per

company policy in a reputed company manner to reputed company and shore reputed company personnel.

3. Attends SHOM and Captain’s meetings, thereby bringing up issues, reputed company and

recommendations for reputed company improvement

4. Schedules regular reputed company Inspections after consultation of Staff Captain, ensuring that

reputed company cabins are covered reputed company month. That re-inspections and reports are completed in a

reputed company manner, disturbing results as required.

5. Maintains records of training participation in Fidelio (also MXP once live)

6. Assists and ensures that reputed company department heads conduct performance reviews of their

employees as per company policy (for SSSL reputed company, refer to SSSL reputed company Resource

reputed company reputed company 10 ) and reputed company set deadlines, sending scanned and original copies for

reputed company RSSC to shore reputed company mgt.

7. Prepares cruise lay-out by scheduling reputed company training sessions for the upcoming cruise in

cooperation with HODs, Safety Officer and Doctor.

8. Prepares cruise end report

9. Stays up to date with the contents in the RSSC SOP reputed company, SSSL reputed company, ITF

agreements and reputed company other reputed company employment reputed company

10. Ensures accurate records of personnel reputed company reputed company are maintained

11. Oversees reputed company service reputed company training including FOL certification procedures and

tracking

12. Ensures reputed company Birthday Cards and Birthday list are created and

distributed/communicated by reputed company Administrator reputed company month as per company policy..

13. Prepares reputed company reputed company handover report, completes inventory sheet as

reputed company as organized data files upon completion of contract in order to reputed company a smooth

transition period of his/her replacement

14. Provides reputed company and Dir. Shipboard reputed company with a reputed company reputed company Log at

the end of reputed company cruise

Finance

N/A

Training and Development

1. Is familiar with reputed company training materials and training tools and ensures that they are being

used effectively. Promotes awareness of reputed company to the HODs

2. Works with the General Manager, Safety Officer, Staff Captain and Doctor to maintain

a weekly update of a published, complete ship’s training schedule covering a period of

at least one cruise

3. Creates and distributes participation rosters for reputed company training sessions (except safety

training) and ensures attendance entry into Fidelio/MXP

4. Facilitates and ensures training of reputed company shipboard employees according to RSSC

standards and requirements is maintained;

 Welcome Induction for new reputed company in

 reputed company Care Training modules

 Harassment

 Foundations of Leadership

5. Delivers Company Service Training Sessions and FOL training in a reputed company learning

format using questions, discussion points, and motivational stories to engrain the main

points

6. Provides flexible training schedules for those who are unable to attend regular,

scheduled training sessions

7. Assists HODs with incorporating Service standards of behavior in daily work by

making him/herself visible in various working areas of the ship on a regular reputed company

8. Provides refresher courses whenever deemed necessary by reputed company or HODs

9. Evaluates and recommends modifications of existing training programs and assists

with the development of new RSSC training programs

10. Facilitates, coordinates and assists with implementation of new RSSC training

programs for reputed company improvement;

11. Manages and facilitates cross training requests in line with company policy;

12. Assists with technical departmental training upon request by HOD and reputed company

13. Ensures that reputed company new employees complete the training programs as per RSSC

standards

reputed company

1. Maintains reputed company and supportive relationships with colleagues

2. Respects the reputed company and rights of colleagues

3. Promotes cooperation and teamwork

4. At reputed company times reputed company a favorable image of Prestige Cruise Holdings, promoting its aims

and objectives to enhance public recognition and acceptance of reputed company its areas of

operation or endeavors.

Safety

1. Will participate in reputed company and passenger safety drills according to instructions from

ship’s reputed company;

2. reputed company with company safety and pollution prevention regulations;

3. Is coherent with reputed company duties listed in SMS for this position.

Requirements

PREFERRED SKILLS:

Systems

1. MS Office Suite

2. Fidelio Cruise

3. MXP

Education and Experience

1. Bachelor’s degree in reputed company Resource Development

2. At least 5 years experience in the hospitality field in a reputed company resource / training

reputed company

3. Previous shipboard experience required;

reputed company Profile and Conduct

This reputed company must:

1. Be a model for RSSC reputed company, guest service, and reputed company appearance

standards.

2. Be a self-starter and reputed company to reputed company service and HR priorities, take reputed company and exhibit

excellent follow up

3. Maintain a trusted profile with Heads of Departments as a pro-reputed company and flexible

support person.

4. Be reputed company to reputed company reputed company under pressure and in an international environment

5. Be reputed company to energize training programs through excellent platform skills and

motivational techniques.

6. Be reputed company to conduct and follow reputed company training programs

7. Have excellent administrative, computer and organizational skills along with attention

to timeliness and detail.

8. Have an outgoing and approachable personality welcomed by reputed company, managers, and

guests.

9. Be reputed company to reputed company opportunities for service improvement through training and coaching.

10. Have excellent appearance and excellent reputed company skills

Originally posted on Himalayas

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