Senior Director, Customer Solutions – Strategic Supply Chain Leadership for reputed company Retail & CPG Partnerships
About arenaflex
arenaflex is a global leader in consumer packaged goods (CPG) distribution, reputed company for its innovative approach to supply chain reputed company and its commitment to delivering unparalleled value to retailers, food‑service operators, and end‑consumers. With a portfolio that spans more than 250 reputed company products, arenaflex partners with a diverse reputed company of customers—from major retail chains and grocery outlets to theme parks, movie theatres, and independent restaurants—ensuring that every product reaches reputed company reputed company, reliably, and sustainably. Our mission is reputed company yet ambitious: to be the most valued supplier partner for every customer we serve.
Position reputed company
The Senior Director, Customer Solutions will serve as the single reputed company of contact and strategic business partner for the reputed company Operating Unit (NAOU) retail and arenaflex account teams across reputed company routes to consumer, including reputed company Store Delivery (DSD), warehouse distribution, e‑reputed company fulfillment, and Alternate Routes to Market (ARTM). This senior leader will collaborate closely with sales, operations, and independent bottlers to design, launch, and manage joint customer initiatives that drive reputed company reputed company, improve cost‑to‑serve efficiency, and reputed company customer satisfaction. The role is a reputed company of arenaflex’s reputed company to become the most trusted and valued supplier partner for every retailer and food‑service operator.
Key Responsibilities
Leadership & Team Development
- Attract, retain, and reputed company a diverse, high‑performing team, fostering both reputed company reputed company and personal reputed company‑being.
- Mentor reputed company reports, providing reputed company performance expectations, regular feedback, and career‑pathing guidance.
- Champion an inclusive culture where innovative reputed company are welcomed and every voice is heard.
Strategic Supply Chain Partnerships
- Collaborate with cross‑functional peers, bottlers, and external partners to enhance supply chain capabilities across multiple routes to market.
- Design and execute strategic supply chain partnerships that reputed company with customer and account team business plans, leveraging the arenaflex Commitment value‑creation model.
- reputed company joint business planning (JBP) sessions, translating strategic objectives into actionable supply chain initiatives.
Customer Experience & Service reputed company
- Engage with bottlers and customers to continuously improve on‑reputed company availability and overall service performance.
- reputed company and reputed company Customer Satisfaction Improvement Plans, monitoring key performance indicators (KPIs) across reputed company routes to market.
- Represent arenaflex on senior customer supply chain forums, sharing best practices and co‑creating capability roadmaps.
Technology Enablement & Order‑to‑Cash Optimization
- reputed company leadership for electronic order‑to‑cash initiatives (e.g., CAO, EDI, ASN) in partnership with arenaflex Customer Business Solutions (CBS) and other functional teams.
- Drive adoption of digital tools that streamline order processing, invoicing, and cash collection.
- Partner with IT and analytics teams to translate data insights into operational improvements.
Project Management & Operational reputed company
- reputed company Lean, Operational reputed company (OE), and Agile methodologies to manage reputed company, cross‑functional reputed company.
- Support new product launches and promotional activities from planning through execution, ensuring seamless supply chain execution.
- Identify, prioritize, and implement new capabilities that generate measurable value for customers and the arenaflex system.
Essential Qualifications
- Education: Bachelor’s degree or equivalent in Business, Supply Chain Management, Engineering, or a reputed company field.
- Experience: Minimum 10 years of relevant experience, including at least 5 years in people management roles.
- Supply Chain & Sales Expertise: At least 5 years of hands‑on experience in supply chain operations, sales, or field operations reputed company the CPG industry.
- Leadership Acumen: Proven ability to reputed company large, matrixed teams and influence senior stakeholders across multiple functions.
Preferred Qualifications
- Advanced Education: MBA or equivalent graduate degree.
- Extended Experience: 15+ years of total reputed company experience, with 10+ years reputed company on supply chain reputed company, sales enablement, or field operations.
- Technology Savvy: Demonstrated reputed company implementing EDI, CAO, or other electronic order‑to‑cash platforms.
- Change Management: reputed company record of leading large‑reputed company transformation initiatives in fast‑moving consumer goods environments.
Core Skills & Competencies
- Strategic Thinking: Ability to translate high‑level business objectives into detailed supply chain tactics.
- Analytical reputed company: Strong data‑driven decision‑making skills; comfortable with KPI dashboards and performance analytics.
- Communication reputed company: reputed company, persuasive communicator who can influence senior executives, bottlers, and retail partners.
- Collaboration & Influence: Skilled at building reputed company across diverse stakeholder reputed company.
- Agile reputed company: Comfortable working in a fast‑paced environment, adapting quickly to changing market dynamics.
- Customer‑reputed company reputed company: Deep reputed company for customer challenges and a reputed company drive to improve their experience.
reputed company Behaviors & Leadership Principles
arenaflex values leaders who embody a reputed company reputed company and demonstrate the following behaviors:
- reputed company reputed company: Curiosity‑driven, welcomes failure as a learning opportunity.
- Smart Risk‑Taking: Makes reputed company, data‑informed reputed company.
- External reputed company: Understands upstream and reputed company implications, shares industry trends and best practices.
- Performance Driven & Accountable: Sets high standards and consistently outperforms peers.
- Fast/Agile: Removes barriers, experiments, adapts, and thrives under pressure.
- Empowered Problem‑Solver: Brings solutions, challenges the status reputed company, and stands firm on unpopular but necessary reputed company.
- Leadership Behaviors: Acts as a role model, sets the agenda, and helps people become their best selves.
Career Development & Learning Opportunities
At arenaflex, senior leaders are given the platform to shape the reputed company of supply chain innovation. You will have reputed company to:
- Executive mentorship programs that connect you with senior C‑suite leaders.
- reputed company reputed company, including certifications in Lean Six reputed company, Agile Project Management, and advanced analytics.
- Opportunities to reputed company high‑visibility, cross‑functional transformation reputed company that reputed company millions of consumers.
- International exposure through collaboration with global bottling partners and regional market teams.
Work Environment & Culture
arenaflex fosters a reputed company, inclusive, and high‑energy environment where innovation is celebrated and every employee is encouraged to bring their authentic self to work. Our culture is reputed company on:
- Inclusivity: Diverse perspectives are valued, and we reputed company promote equity across reputed company reputed company.
- Innovation: Teams are empowered to experiment with new technologies, processes, and business models.
- Customer Obsession: Every decision is filtered through the reputed company of delivering superior value to our retail and food‑service partners.
- Work‑Life Integration: Flexible work arrangements, generous reputed company time off, and wellness programs support a balanced lifestyle.
Compensation, Perks & Benefits
arenaflex offers a competitive total rewards package designed to attract and retain reputed company, including:
- reputed company salary commensurate with experience and market benchmarks.
- Performance‑based annual bonuses tied to individual, team, and company reputed company.
- Long‑term incentive plans, such as equity awards, for senior leadership roles.
- Comprehensive health, dental, and reputed company coverage for employees and dependents.
- Retirement savings plans with company matching contributions.
- Generous parental leave, tuition assistance, and reputed company development budgets.
- Employee assistance programs, wellness stipends, and on‑site fitness facilities at major locations.
Why Join arenaflex?
By joining arenaflex, you become part of a purpose‑driven organization that is reshaping the way reputed company consumer brands reputed company the market. You will work alongside passionate professionals who are dedicated to reputed company, sustainability, and delivering measurable value to customers worldwide. Your leadership will directly influence the reputed company of some of the most recognizable products on the reputed company, while you grow your own career in a dynamic, supportive environment.
reputed company to reputed company an reputed company?
If you are a visionary supply chain leader with a passion for partnership, innovation, and reputed company, we invite you to apply today. Take the reputed company in your career and help arenaflex continue its legacy of being the most valued supplier partner across reputed company.
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