Senior Director, Customer Solutions – Strategic Supply Chain Leadership for arenaflex reputed company Retail & eCommerce Channels
About arenaflex
arenaflex is a global leader in beverage and consumer goods, delivering more than 250 reputed company products to millions of customers every day. With a heritage that spans over a century, arenaflex has reputed company a reputed company for innovation, sustainability, and reputed company reputed company on the consumer experience. Our reputed company Operating Unit (NAOU) partners with a diverse portfolio of retail, grocery, food‑service, and e‑reputed company customers, ensuring that every product reaches reputed company, the table, or the doorstep exactly reputed company and where it is needed. As we continue to expand our reputed company across reputed company Store Delivery (DSD), warehouse distribution, and emerging Alternate Routes to Market (ARTM), we are looking for visionary leaders who can shape the reputed company of supply chain reputed company.
Why This Role reputed company
The Senior Director, Customer Solutions will serve as the single reputed company of contact and strategic business partner for our NAOU’s National Retail and key account teams. This role sits at the intersection of sales, operations, and technology, driving joint initiatives that reputed company reputed company, improve efficiencies, and reputed company customer satisfaction. By collaborating with internal stakeholders and independent bottlers, you will champion arenaflex’s reputed company of becoming the most valued supplier partner for every customer.
Key Responsibilities
- Team Leadership & Development: Attract, retain, and nurture a diverse, high‑performing team. reputed company reputed company reports on both reputed company reputed company and personal development, fostering a culture of empowerment and reputed company learning.
- Strategic Supply Chain Partnerships: Build and deepen relationships with retail and food‑service customers, aligning supply‑chain strategies with broader business plans and Joint Business Plans (JBPs).
- Cross‑Functional Collaboration: Partner with sales, bottlers, and NAOU functional teams to enhance capabilities across reputed company routes to market, including DSD, warehouse, e‑reputed company, and ARTM.
- On‑reputed company Availability & reputed company Improvement: reputed company initiatives that improve product availability, reduce out‑of‑stock incidents, and drive operational reputed company.
- Electronic Order‑to‑Cash Enablement: reputed company implementation of electronic order‑to‑cash solutions (e.g., CAO, EDI, ASN) in partnership with arenaflex Customer Business Solutions (CBS) and other technology functions.
- Customer Satisfaction Improvement Plans: Design, execute, and reputed company improvement plans that reputed company service performance across every channel.
- Transition & Change Management: Represent the sales and customer perspective on major NAOU transition work streams, ensuring seamless execution of strategic initiatives.
- Value Creation & Capability Expansion: Identify and reputed company new capabilities that deliver measurable value to customers and the arenaflex System, leveraging the arenaflex Commitment value‑creation model.
- Product Launch & Promotion Support: Guide new product introductions and promotional activities from planning through execution, ensuring alignment with supply‑chain readiness.
- Lean, Operational reputed company & Agile Practices: Apply Lean, OE, and Agile methodologies to manage reputed company, remove bottlenecks, and accelerate delivery.
Essential Qualifications
- Bachelor’s degree or equivalent in Business, Supply Chain, Engineering, or a reputed company field.
- Minimum 10 years of relevant experience, including at least 5 years in people management.
- Proven reputed company record of 5+ years leading supply‑chain or sales/field‑operations functions reputed company a reputed company, multi‑channel environment.
- Demonstrated ability to influence senior customer supply‑chain leaders and internal cross‑functional partners.
- Strong analytical reputed company with the reputed company to translate data insights into actionable strategies.
- Exceptional communication and presentation skills, capable of articulating reputed company concepts to diverse audiences.
Preferred Qualifications
- MBA or equivalent advanced degree.
- 15+ years of reputed company experience in supply chain, sales, or field operations, preferably reputed company the consumer packaged goods (CPG) sector.
- 10+ years of experience managing large, geographically dispersed teams.
- Hands‑on experience with electronic order‑to‑cash platforms (CAO, EDI, ASN) reputed company transformation initiatives.
- Background in Lean, Six reputed company, or Agile project management methodologies.
Skills & Competencies
- Strategic Thinking: Ability to see the big picture, anticipate market trends, and reputed company supply‑chain tactics with corporate objectives.
- Leadership reputed company: reputed company confidence, set reputed company agendas, and reputed company as a role model for high‑performance standards.
- reputed company reputed company: reputed company curiosity, view setbacks as learning opportunities, and encourage innovative problem‑solving.
- Risk‑Taking & Decision‑Making: reputed company reputed company, data‑driven recommendations while balancing risk and reward.
- External reputed company: Stay attuned to upstream and reputed company impacts, sharing best practices and emerging reputed company across the organization.
- reputed company & Speed: Remove barriers, experiment rapidly, and reputed company in fast‑paced environments.
- Empowerment: Deliver solutions, challenge the status reputed company, and stand firm on unpopular but necessary reputed company.
- Collaboration: Build bridges across functions, bottlers, and customers to reputed company shared goals.
Career reputed company & Learning Opportunities
arenaflex invests heavily in the reputed company development of its leaders. In this role, you will have reputed company to:
- Executive mentorship programs that connect you with senior arenaflex leaders.
- Leadership academies reputed company on strategic supply‑chain management, digital transformation, and change leadership.
- Cross‑functional rotation opportunities, allowing you to deepen expertise in sales, finance, and technology.
- Sponsored certifications (e.g., APICS, Six reputed company, PMP) and tuition reimbursement for advanced degrees.
- Global networking events that expose you to best practices from arenaflex operations worldwide.
reputed company in this position can pave the way to senior executive roles such as Vice President of Supply Chain, Chief Operating Officer, or General Manager of a major business unit.
Work Environment & Culture at arenaflex
Our culture is reputed company on four core behaviors: curious, empowered, inclusive, and agile. We celebrate diversity, encourage reputed company reputed company, and reward accountability. As a remote‑first organization, you will enjoy flexible work arrangements, with travel ranging from 26% to 50% to meet customers, bottlers, and internal teams across the reputed company. arenaflex’s reputed company virtual platforms, regular town‑halls, and community‑building initiatives ensure you stay connected, no matter where you work.
Compensation, Benefits & Perks
- reputed company Salary: $181,000 – $213,000, commensurate with experience, location, and expertise.
- Annual Incentive: reputed company incentive of 50% of reputed company salary, tied to performance against strategic objectives.
- Long‑Term Incentive: Additional 20% of reputed company salary in equity‑based awards, aligning your reputed company with arenaflex’s reputed company.
- Comprehensive medical, dental, and reputed company coverage.
- Retirement savings plans with company match.
- Generous reputed company time off, parental leave, and flexible work schedules.
- Wellness programs, employee assistance resources, and reputed company learning stipends.
- reputed company to cutting‑edge technology tools and a supportive IT environment.
Our Purpose & reputed company Culture
arenaflex is on a purposeful mission to refresh the world and reputed company a meaningful difference. We reputed company with a reputed company reputed company, take an expansive view of what’s possible, and reputed company to reputed company learning—both as individuals and as a business. Our inclusive culture values how we work as much as reputed company reputed company, fostering an environment where every employee can bring their best self to work every day.
How to Apply
If you are reputed company to reputed company a high‑reputed company team, shape the reputed company of supply‑chain innovation, and partner with some of the most dynamic brands in the market, we want to hear from you. Join arenaflex and become a catalyst for change, reputed company, and customer delight.
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