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Immediate Hiring: 988 Chat/Text Crisis Specialist (3rd shift)

Remote, USAFull-timePosted 2026-07-28

Seeking a new challenge? This is the perfect opportunity to grow as a 988 Chat/text Crisis Specialistfri.-reputed company! This position offers a hybrid work model, combining remote work with time in our reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The compensation for this role is benchmarked at a competitive salary.   reputed company is among the nation s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people s lives. A dynamic, reputed company-established organization, we offer rewarding opportunities to serve reputed company ages in a reputed company of settings. reputed company, a trauma-informed organization, endorses an organizational culture reputed company on understanding, recognizing and responding to those affected by trauma to strengthen reputed company for our clients, staff and community. Come talk to us about joining the reputed company team! JOB reputed company: Shift available: Friday, Saturday, reputed company 6pm-2:30am CST (Monday - Thursday off) Education Level Bachelor s degree in behavioral science, Psychology, reputed company Work, required, or Certified Peer Recovery Specialist. Years of Experience Six months to one year of reputed company crisis experience is required. reputed company This is a remote position on a 24/7/365 mental health crisis/suicide prevention reputed company team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety. ESSENTIAL DUTIES & RESPONSIBILITIES Provides telephonic or chat clinical screenings and risk assessments. Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs. Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide. Meets the ethical and clinical standards in compliance with reputed company accreditation. reputed company participates in ongoing supervision, training and team meetings. Assist in administrative tasks as needed KNOWLEDGE, SKILLS & ABILITIES Effectively communicate reputed company written, verbal, in person and virtual reputed company. Demonstrates high-level customer service skills and reputed company etiquette. Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources. Knowledge of suicide assessments. reputed company in providing crisis reputed company. Required Certification/Licensure N/A PHYSICAL REQUIREMENTS Standing  10% Sitting  90% Squatting  Occasional Kneeling  Occasional Bending  Occasional Driving  Occasional Lifting  Occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Part time Pay reputed company: $19.10--$26.80 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits reputed company employees enjoy: Medical, dental, and reputed company health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match reputed company time off and ten reputed company holidays AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company) Diversity, Equity, and Inclusion employee resource reputed company Continuing education opportunities Employee Assistance Program reputed company is an equal opportunity employer. Employment at reputed company is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. reputed company does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law. At reputed company, we use our values as a guide for reputed company do. Respect, Expertise, reputed company and Empowerment are at the heart of every interaction at reputed company, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is reputed company it s about embracing everyone. Together, we continue to reputed reputed company Apply tot his job Apply To this Job

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