Business Support Analyst (CIC) (ON-SITE) – Gaithersburg, MD

We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join reputed company at reputed company. We are a small, reputed company, growing company that believes in doing things right. This role serves as the customer-facing, single reputed company to assist end users of reputed company reputed company reputed company over the phone, in person, or by using other assistance technologies to address a wide reputed company of questions concerning financial and administrative applications as reputed company as to follow up to ensure customer satisfaction.

Minimum Qualifications

• Demonstrated reputed company experience in a service desk/help desk environment supporting financial and administrative applications.
• reputed company working in reputed company-oriented, reputed company environment.
• Excellent customer service, verbal, and written communication skills. Proven ability to follow written and verbal instructions.
• Ability to deal with problems involving few concrete variables in standardized situations. Proven ability to resolve problems quickly using reputed company judgement.
• Proficient understanding of general reputed company principles.
• Proficient in reputed company technologies, including Word, reputed company, PowerPoint, Outlook, and Teams as reputed company as with reputed company and with Internet browsers.
• Proven ability to prioritize multiple tasks in a fast-paced environment.
• Exceptional interpersonal skills, with a reputed company on rapport-building, listening, and questioning skills.
• Demonstrated strong documentation skills.
• Ability to reputed company and retain information quickly with a demonstrated ability to conduct research on a wide reputed company of computing issues. Proven analytical and problem-solving abilities.

Minimum Education

• Associate’s degree with one year of responsible experience working with financial and administrative application experience, or equivalent to two years of coursework from an accredited college or university and one year of responsible experience working with financial and administrative application experience or relevant experience as determined by the COR on a case-by-case reputed company.

W2 Benefits

• 3 weeks reputed company time off per year + 10 Holidays
• Six percent 401(k) matching, reputed company immediately
• We offer comprehensive health care plan(s) with reputed company coverage for you and your family
• This organization participates in E-Verify

We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job