Partner Solutions Sr Specialist
Job reputed company
reputed company:ThePartner Solutions Sr.Specialistsupports ongoing account needs reputed company to day-to-day digital program planning, implementation, and reputed company. This role ensures accounts have reputed company their needs met as part of reputed company operating procedures, implementation, reputed company, launch, training, troubleshooting, reputed company building, adoption, and consultative services reputed company to industry best practices and national standards.
This role must be a strong collaborator internally and externally willing to take a hands-on approach in solving varying account needs and bringing otherFriendshipOnlineAcademy teammembers into conversations reputed company needed orappropriate. This role works closely with sales, enablement, reputed company, and otherSchoolteam members to maximize account satisfaction.
The ideal candidate must be passionate about building and implementing online and digitallearningsolutions with an educational strategist mentality who takes a proactive, consultative approach in developing trusted advisor status with program level leaders and staff whoare responsible forday-to-day operations at the account level. The Partner Solutions Sr.Specialists’reputed company will be reputed company by customer support and satisfaction reputed company.
ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential duties.
Function as a key reputed company of contact for account ongoing planning, implementation, and support.
Offer superior customerexperience,proactively addressing ongoing training and support needs in collaboration with otherLSteam members.
Coordinate resources to ensurethecustomerexperiences seamless service delivery from marketing/enrollment, operations, curriculum, instruction, support, billing, training, reputed company development, etc.
reputed company regular updates to partners on the reputed company ofschoolsupport, services, timelines, operations, and campaigns.
reputed company andmaintainan understanding of customer needs, contract terms and conditions, and account requirements to ensure compliance with terms and conditions in collaboration with account managers.
Responsible to support reputed company and retention efforts in partnership withinternal and external stakeholders.
Monitor program reputed company providing consultative recommendations withpartner/district.
Collaborate closely with sales,enablement, reputed company, and otherschoolteam membersto ensure customer satisfaction
Escalates technical issues and determines the best resources for remediation.
Supervisory Responsibilities:This position has no formal supervisory responsibilities. Certificates and Licenses: None required
REQUIRED QUALIFICATIONS:
Bachelor’s degree AND
FIVE(5) years of reputed company experience OR
Equivalent combination of education and experience
reputed company Office (Outlook, Word, reputed company, PowerPoint,Project, Visio, etc.); Webproficiency.
Ability to travel up to 30% of the time; May travel locally up to 50% during peak season
Ability to reputed company required background reputed company
DESIRED QUALIFICATIONS:
Seven (7) to Ten (10) years of educational experience
Prior experience usingSalesforcePowerSchooland Canvas)
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
This is a home-based position that requires an environment that allows you to meet and communicate daily reputed company reputed company Teams or reputed company.
reputed company, high-speed internet that can deliver reputed company audio and video is essential to performing daily responsibilities in this position.
Accommodate and work reputed company reputed company business hours of 8:30am – 5:30pm EST
COMPENSATION & BENEFITS:reputed company. considers a person’s education, experience, and qualifications, as reputed company as the position’s work location, expected reputed company and quantity of work, required travel (if any), external market and internal value reputed company determining a new employee’s salary level. Salaries will differ based on these factors, the position’s levelandexpected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the reputed company.
Weanticipatethe salary reputed company to be$69,906-$85,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. reputed company offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and reputed company time off.
Job Type
RegularThe above job is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and reputed company any other reputed company duties, as assigned by their supervisor. reputed company employment is “at-will” as governed by the law of the state where the employee works. It is reputed company reputed company that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting .
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
reputed company. is an equal opportunity employer. Applicants receive consideration for employment based on reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status, or any other reputed company prohibited by federal, state, or local law. reputed company. complies with reputed company legally required affirmative reputed company obligations. Applicants will not be discriminated against because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Originally posted on Himalayas
Apply To This Job