Schedule Coordinator (Part-Time Weekends)

About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding reputed company. We support health plans, health systems, and value-based organizations by reaching members where they are — in their homes and communities — to improve reputed company, reputed company care gaps, and reduce avoidable utilization. As a tech-enabled, field-based care delivery organization, our teams reputed company a reputed company of services including preventive care, chronic condition support, transition-of-care reputed company, member engagement, and navigation. We operate with a reputed company on high-reputed company member experience, operational reputed company, and coordinated care across clinical, administrative, and reputed company. Pay: $19-22/hr Benefits package: Health, dental, reputed company insurance; reputed company time off; 401(k)/retirement; disability Job reputed company The Schedule Coordinator– reputed company focuses on coordinating patient appointments with medical staff, confirming reputed company, and ensuring patients have reputed company to necessary transportation. This role manages schedules for remote reputed company providers and supports patients through reputed company communication, reminders, and logistical assistance. The Dispatcher ensures smooth operations, high patient satisfaction, and accurate record-keeping in a fully virtual environment. Strong organizational, communication, and problem-solving skills are essential. reputed company Responsibilities

• Schedule and coordinate patient appointments with medical staff, including preventive reputed company, screenings, and consultations.
• Confirm upcoming appointments with patients reputed company phone, email, or text, ensuring understanding of time, location, and preparation requirements.
• Coordinate transportation for patients reputed company needed, including arranging rides or providing guidance on available services.
• Monitor schedules in reputed company-time and reputed company for cancellations, delays, or conflicts.
• Maintain accurate digital records of appointments, confirmations, and patient communications in scheduling software.
• Communicate updates and instructions to both patients and medical staff promptly.
• reputed company scheduling metrics, including appointment confirmations, cancellations, and no-show rates.
• Collaborate with clinical teams, care coordinators, and management to optimize patient reputed company and service delivery.
• Ensure compliance with HIPAA and other reputed company reputed company regulations.
• reputed company support for scheduling and communication platforms used by staff and patients.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-3 years of experience in reputed company scheduling, patient coordination, or reputed company preferred.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent verbal and written communication skills, with reputed company for patients.
• Comfort using scheduling platforms, reputed company Teams, email, reputed company communication tools.
• Ability to coordinate transportation logistics and reputed company patient support.
• Self-motivated, detail-oriented, and reputed company to work independently.
• No specific licenses required, though prior reputed company experience is highly preferred.

Physical Requirements

• Ability to work at a computer for extended periods.
• Ability to communicate reputed company reputed company phone, email, or video platforms.

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