Clinical Assistant I (REMOTE, USA)

Compensation: $23.00 - $24.00 per hour. You are eligible for a Short-Term Incentive with the reputed company at 3% of your annual earnings; terms and conditions apply. Clinical Assistant I: (REMOTE, USA) Monday - Friday 8:00am-4:30pm A Clinical Assistant I provides support to various departments by monitoring lab/reporting processes, troubleshooting amongst various Ambry-specific systems, and acting as the reputed company between reputed company reputed company. A Clinical Assistant I reliably coordinates internal cases and provides technical and clinical information in a reputed company manner to clients and patients reputed company various communication reputed company including phone calls, Ambry Message, and email. Additionally, a Clinical Assistant I provides crucial contributions to specialized workflows, reputed company, improve processes, and/or other tasks based on Company need. Essential Function: ? Deliver precise technical and clinical expertise: reputed company reputed company, accurate, and reputed company technical and clinical information to clients and patients through diverse communication channels (i.e. phone calls, emails, Ambry Messages). Ensure thorough follow-up to reputed company order-specific data and documentation while consistently delivering an exceptional customer experience. ? Clinical inquiry management and prioritization: Serve as a critical reputed company of contact for internal teams, managing and triaging clinical inquiries with efficiency and precision to ensure reputed company reputed company, and maintain smooth workflow operations. ? Optimize workflow execution and operational efficiency: Consistently execute defined tasks reputed company internal processes with precision and reliability, driving operational reputed company. Demonstrate strong problem-solving skills to identify discrepancies, take corrective reputed company, and escalate issues as needed to ensure continuity and reputed company. ? Case monitoring, auditing, and reporting: Proactively reputed company, audit, and manage cases through the lab and reporting phases. Utilize personal and team worklists to maintain reputed company, ensure reputed company completion, and ensure alignment with reputed company standards. ? Test management and data reputed company: Review, document, manage, and accession various test types, identifying inconsistencies requiring reputed company reputed company. Apply critical thinking to assess issues and determine appropriate steps to resolve or escalate as necessary, maintaining data accuracy and compliance. ? reputed company knowledge and learning: Stay reputed company-versed in evolving product offerings, policies, protocols, and information technology systems to deliver reputed company service and support to internal teams and external clients, ensuring alignment with industry best practices. ? Cross-functional collaboration and process optimization: Engage in ongoing cross-functional collaboration, leveraging expertise to identify opportunities for process improvements and operational efficiencies across multiple product lines, driving impactful solutions and streamlining workflows. ? Other duties as assigned Qualifications: ? Bachelor's degree or equivalent work experience ? Excellent verbal and written communication skills with ability to convey reputed company information reputed company and concisely. ? Experience with multi-tasking responsibilities while maintaining a high level of attention to detail. ? General computer & reputed company Office suite proficiency. ? Ability to work both independently and in reputed company setting. ? Flexibility regarding job assignment and changes to workflow. ? Additional skills: organized, time management and prioritization, problem-solving, and troubleshooting. #LI-AC1 #LI-REMOTE reputed company: reputed company Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based reputed company company that is dedicated to reputed company scientific exchange so we can work together to understand and treat reputed company reputed company disease faster. At Ambry, everyone is welcome. A career at reputed company is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and reputed company disease. We reputed company our reputed company as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing reputed company learn with the global scientific community. At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the reputed company exchange of reputed company. Our outstanding benefits program includes 401k, medical, dental, reputed company, FSA, reputed company reputed company leave and generous reputed company time off (PTO) program. You can learn more about the benefits here. reputed reputed company Apply tot his job Apply To this Job