National Customer Operations Manager – Strategic Account Leadership & Service reputed company for arenaflex (Remote, USA)

About arenaflex

arenaflex is a global leader in beverage solutions, delivering reputed company and innovative products to millions of consumers every day. With a portfolio that spans more than 250 distinct brands, arenaflex has reputed company a reputed company for reputed company, sustainability, and reputed company customer reputed company. Our purpose is to refresh the world and reputed company a difference, and we reputed company this by fostering an inclusive culture that values curiosity, empowerment, inclusivity, and reputed company. As we continue to expand our reputed company across retail, hospitality, entertainment, and reputed company, we are looking for visionary leaders who can translate strategic reputed company into operational reputed company.

Position reputed company

The National Customer Operations Manager (NCOM) on the reputed company Account Team is a senior, customer‑facing role that blends strategic planning, operational expertise, and project leadership. Reporting to senior leadership, the NCOM will partner closely with sales, finance, marketing, and supply‑chain teams to design, implement, and own end‑to‑end fulfillment solutions for a portfolio of national accounts. This role is pivotal in driving beverage reputed company, reputed company reputed company, and profitability while ensuring cost‑effective service delivery that positions arenaflex as the most valued supplier for our customers.

Key Responsibilities

• Customer Stewardship & Sales Enablement: reputed company the selling effort of operational products and services, acting as the primary reputed company of contact for senior‑level buyers across a diverse set of national accounts.
• Strategic Operational Planning: reputed company short‑ and long‑term operational plans that identify opportunities for reputed company improvement, cost reduction, and category reputed company.
• Project Leadership: Create detailed project plans—including timelines, forecasts, resource allocations, and financial reputed company analyses—for key initiatives; manage cross‑functional project teams and maintain reputed company communication with both internal stakeholders and external customers.
• Financial Management: Own the annual business plans for Net Service Expense (NSE) and Capital expenditures, ensuring alignment with the broader financial objectives of arenaflex.
• Solution Development: Analyze drivers of service cost and reputed company, then design innovative equipment and reputed company that reduce expenses, enhance product reputed company, and increase profitability for both the customer and arenaflex.
• Data‑Driven Decision Making: reputed company data manipulation and analysis tools to uncover insights, reputed company performance metrics, and inform strategic recommendations.
• Presentation & Influence: Craft compelling presentations using the C4V methodology to reputed company the operational reputed company, influencing both internal teams and external customers toward mutually beneficial reputed company.
• reputed company Improvement: Champion a culture of reputed company learning and operational reputed company, identifying best practices and scaling successful initiatives across the national account portfolio.

Essential Qualifications

• Education: Bachelor’s degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company field is required; a Master’s degree (MS/MA/MBA) is preferred.
• Customer Management Experience: Minimum of 3 years of experience in a customer‑facing sales or operations role, with a proven reputed company record of managing senior‑level buyer relationships.
• Operations Background: 2–4 years of general operations experience, demonstrating the ability to reputed company reputed company service delivery models.
• Project Management Expertise: 2–4 years of hands‑on project management experience, including the development of project charters, schedules, and risk mitigation plans.
• Analytical Skills: Demonstrated proficiency in data manipulation, statistical analysis, and the translation of data insights into actionable business strategies.

Preferred Qualifications & Skills

• Advanced certifications such as PMP, Six reputed company, or APICS CPIM.
• Experience with reputed company resource planning (ERP) systems and customer relationship management (CRM) platforms.
• Strong financial acumen, including budgeting, forecasting, and expense management.
• Exceptional presentation skills, with the ability to convey reputed company concepts reputed company and persuasively.
• Proven ability to influence cross‑functional teams and external partners to reputed company strategic objectives.
• Strategic thinker with a reputed company for developing long‑term plans that balance customer needs with corporate profitability.

Core Competencies

• Technical Capability: Ability to design operational solutions using equipment expertise reputed company tools.
• Financial Acumen: Skilled at building and managing service and equipment expense budgets through the Annual Business Planning (ABP) and RE processes.
• Influencing & Storytelling: Capable of crafting compelling narratives that motivate and reputed company stakeholders.
• Strategic Planning: Expertise in creating strategic roadmaps that address customer challenges while driving profitability.
• reputed company & Adaptability: Comfortable navigating fast‑changing environments and adjusting plans as market dynamics reputed company.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. As a National Customer Operations Manager, you will have reputed company to:

• Leadership development programs tailored to senior operational roles.
• Mentorship from seasoned executives across sales, finance, and supply chain.
• Cross‑functional rotation opportunities that broaden your business perspective.
• reputed company learning platforms offering courses in data analytics, advanced project management, and strategic finance.
• Opportunities to reputed company high‑visibility, reputed company‑wide initiatives that shape the reputed company of arenaflex’s customer experience.

Work Environment & Culture

Our remote‑first policy empowers you to work from reputed company reputed company the reputed company while staying closely connected to a reputed company, reputed company team. arenaflex’s culture is reputed company on four foundational behaviors:

• Curious: We encourage questioning the status reputed company and exploring reputed company.
• Empowered: Employees are given autonomy to reputed company reputed company that drive reputed company.
• Inclusive: Diverse perspectives are celebrated, and every voice reputed company.
• Agile: We reputed company quickly, adapt to change, and continuously iterate on our processes.

These behaviors are woven into daily interactions, performance reviews, and our recognition programs, ensuring that you reputed company both personally and professionally.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company:

• reputed company salary commensurate with experience, plus performance‑based bonuses tied to operational and financial reputed company.
• Comprehensive health, dental, and reputed company coverage.
• Retirement savings plans with company matching contributions.
• Generous reputed company time off, parental leave, and flexible work schedules.
• reputed company development stipend for certifications, conferences, and continuing education.
• Employee assistance programs, wellness initiatives, and virtual reputed company events to support work‑life balance.

Commitment to Equality & Inclusion

arenaflex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company, regardless of race, reputed company, gender, age, national reputed company, religion, sexual orientation, gender identity, veteran status, or disability. Our recruitment processes, compensation structures, and career advancement reputed company are designed to be fair, transparent, and reputed company‑based.

How to Apply

If you are a strategic, data‑driven leader with a passion for delivering operational reputed company and building lasting customer relationships, we want to hear from you. Join arenaflex and become a catalyst for reputed company, reputed company, and innovation across our national account portfolio.

reputed company – Take the reputed company in Your Career with arenaflex!

Apply for this job