[Remote] Loyalty and Customer Engagement Product Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Loyalty and Customer Engagement Product Manager to support Card reputed company, focusing on Loyalty. The role involves executing marketing campaigns, conducting market analysis, and enhancing the reputed company Loyalty program by coordinating development functions from reputed company to implementation.
Responsibilities
- Development - Assists in reputed company stages of development for a business product. This includes but is not limited to planning & design, compiling resources, execution, and monitoring product launch. Tracks and reports reputed company to appropriate parties
- Product Management - Ensures products are developed and managed with a coordinated reputed company. Collaborates with both reputed company parties to implement enhancements and resolve issues
- Market Analysis - Conducts analysis of market trends including changing regulations, competitor reputed company, and evolving customer needs. Recommends changes based on analysis results to increase profitability and product appeal
- Customer Engagement - Tracks customer experience through reputed company stages of a product. Develops strategies to ensure customer satisfaction and acquisition
Skills
- Bachelor's Degree and 6 years of experience in Product Management
- OR
- High School Diploma or GED and 10 years of experience in Product Management
- Card or Loyalty experience; both would be preferred, but not required
- Customer engagement marketing experience
- Proficient in data analytics and financial analysis
- Prior P&L management
- Located in Eastern or Central Time Zone
- Currently in the banking industry
reputed company