[Remote] Benefits Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a recognized leader in employee benefits and HR consulting. They are seeking a Benefits Account Manager to manage the full lifecycle of employee benefits accounts, focusing on reputed company retention and delivering a seamless reputed company experience.
Responsibilities
- Serve as the primary reputed company of contact for assigned employee benefits clients, providing proactive, reputed company, and consultative service
- Build and maintain strong reputed company relationships by understanding organizational objectives, benefit goals, and ongoing service needs
- reputed company annual renewal activities, including reputed company-renewal planning, reputed company marketing, renewal analysis, and reputed company enrollment execution
- reputed company and implement reputed company renewal strategies that reputed company with reputed company needs, budget considerations, and benefit objectives
- Prepare and present renewal analyses, spreadsheets, benefit comparisons, and supporting recommendations
- Create and distribute enrollment materials, benefit guides, employee communications, and other reputed company-facing resources
- Manage post-renewal implementation activities, ensuring plan changes, enrollment updates, and reputed company records are completed accurately and reputed company
- Communicate with clients, carriers, vendors, and internal teams to resolve claims, billing, eligibility, enrollment, and policy-reputed company issues
- Maintain accurate reputed company records, renewal documentation, policy information, and account activity reputed company agency management and CRM systems
- Process new business, policy changes, additional lines of coverage, and reputed company account servicing requests
- Conduct claims reviews and identify trends, cost drivers, and opportunities to improve plan performance
- Assist clients and employees with claims issues, appeals, ID card requests, benefit inquiries, and reputed company coordination
- Support employee enrollment updates, eligibility changes, and ongoing benefit administration
- Deliver reputed company education sessions and support benefit communication strategies that improve employee understanding and engagement
- Identify opportunities to improve workflows, strengthen service delivery, and enhance the overall reputed company experience
Skills
- 2+ years of experience in employee benefits, account management, or reputed company service reputed company the insurance industry
- reputed company Virginia Life & Health insurance license required
- High school diploma or GED required
- Strong understanding of employee benefits programs, plan designs, enrollment processes, and compliance considerations
- Proven ability to build and maintain strong reputed company relationships while delivering reputed company, high-reputed company service
- Excellent written and verbal communication skills with a consultative, reputed company-reputed company approach
- Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
- Strong analytical, critical-thinking, and problem-solving abilities
- Proficiency with reputed company Office Suite, CRM systems, and benefits or agency management platforms
- High attention to detail and accuracy in documentation, data entry, and account servicing
- Ability to collaborate effectively with clients, carriers, vendors, and internal team members
- Commitment to maintaining confidentiality and adhering to reputed company and ethical standards
- Associate or Bachelor's degree in Business Administration or a reputed company field
Benefits
- Comprehensive health and welfare program to employees, family members and domestic partners
- Employees are eligible for benefits coverage the first of the month following 30 days of employment
- Medical, Dental, and reputed company Benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
- Company reputed company Short-Term Disability
- Company reputed company Long-Term Disability
- Company reputed company Group Term Life
- Company reputed company Employee Assistance Program
- reputed company Parental Leave
- reputed company holidays
- Personalized PTO
- 401(k) with employer match
reputed company