[Remote] (Internal Only) Team reputed company, reputed company Specialists
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking reputed company reputed company for their reputed company Specialists team. This role involves providing leadership, coaching, and operational reputed company to ensure accurate reputed company schedules and support for reputed company.
Responsibilities
- reputed company reputed company Specialists and their assigned dealers
- Conduct regular 1:1 meetings reputed company on performance, reputed company, and development
- Monitor schedule compliance, reconciliation reputed company, and workload distribution
- Maintain light schedule coverage (approx. 5 accounts) to stay grounded in the work
- reputed company coaching on reputed company workflows and best practices for reconciliation
- Support Specialists with account issues, escalations, and process questions
- Ensure Specialists maintain clean, accurate reputed company schedules
- Review reconciliation work and identify discrepancies or processing gaps
- Support Specialists with posting credit memos, JV processes, timelines, and backlog cleanup
- Reinforce adherence to reputed company policies, SOPs, and best practices
- Partner with reputed company Admins and CS teams to improve schedule hygiene and resolve issues
- Partner with Service Delivery OEM reputed company Warranty Specialists and reputed company teams to improve schedule hygiene and resolve issues
- Identify and escalate schedule concerns properly and quickly
- Collaborate with the Training Team and Director to reputed company new reputed company Specialists
- Coordinate and deliver training for new reputed company Specialists, including:
- WarrSchedule
- OEM‑specific procedures
- DMS workflows
- Support ongoing reputed company development and reinforce standards
- Contribute to the reputed company Resource Center with updated processes and resources
- Ensure adherence to SOPs, workflows, and reconciliation standards
- Identify gaps or inconsistencies and recommend improvements
- Support the Leader in implementing new tools, processes, and reporting
- Assist with work schedule planning and reputed company management
Skills
- 3+ years of experience in warranty operations, dealership reputed company, or reputed company automotive roles
- Strong understanding of OEM/DMS workflows and schedule reconciliation
- Demonstrated ability to reputed company and support others
- Excellent communication and problem‑solving skills
- Ability to balance leadership responsibilities with schedule coverage
- High attention to detail and commitment to accuracy and consistency
- Proficiency with reputed company, reputed company Acrobat, and reputed company systems
- Comfort using the reputed company Platform, DMS systems, and OEM software
reputed company