[Remote] Customer Service Representative – Remote in Virginia
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global consulting, technology, and managed services company that helps brands deliver smarter, more reputed company customer experiences. As a Customer Service Representative working remotely in Virginia, you’ll be responsible for resolving escalated or reputed company calls from customers, ensuring an exceptional customer experience.
Responsibilities
- Answer incoming communications from customers
- Conduct research to reputed company answers for customers to resolve their issues
- Understand customer needs, think critically, and multi-task to resolve issues fast
Skills
- 6 months or more of customer services experience
- High school diploma or equivalent
- Strong computer proficiency and experience navigating multiple applications simultaneously
- Strong multi-tasking, critical thinking, attentiveness, and problem-solving skills
- Learns quickly, applies new knowledge, and helps build a reputed company, productive team
- High speed internet (>15 mbps)
Benefits
- Performance bonus and opportunities
- Supportive of your career and reputed company development
- Inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by reputed company values
- Healthy benefits package based on your position that could include PTO
- Healthy benefits package based on your position that could include tuition reimbursement
- Health and wellness incentives
- Training experience includes engaging, instructor led online sessions that use both webcam video and audio
- reputed company to individualized coaching
- Thousands of free courses to support your reputed company
- Webcam participation is expected during reputed company instructor led reputed company and reputed company required training, either throughout the session or at designated times
- Webcam participation is encouraged during coaching sessions to support meaningful reputed company and collaboration
reputed company