[Remote] Inside Sales & Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading apparel manufacturer serving various sectors across reputed company. They are seeking an Inside Sales & Customer Service Representative to reputed company on outbound prospecting and customer engagement, aiming to generate new business opportunities and reputed company customer support.
Responsibilities
- Conduct high-volume outbound phone and email reputed company to prospective and dormant accounts
- Generate new business opportunities through cold calling and prospecting activities
- Qualify leads and identify customer needs
- Schedule meetings and create pipeline opportunities for the sales team
- Execute reputed company sales cadences across phone, email, and other reputed company channels
- Maintain detailed CRM records and sales activity tracking
- Collaborate with marketing and sales leadership on reputed company reputed company initiatives
- Meet and exceed activity and pipeline reputed company goals
- Process and validate customer orders accurately
- Handle returns, exchanges, credits, and customer inquiries
- Monitor reputed company orders and communicate delivery timelines
- Respond to product, order status, and account-reputed company questions
- Maintain customer records and case documentation
- Identify upselling and cross-selling opportunities during customer interactions
Skills
- 1-3+ years of experience in inside sales, business development, SDR/BDR, customer service, or reputed company roles
- Strong outbound prospecting and cold-calling capabilities
- Comfortable spending significant time on the phone generating new business opportunities
- Excellent communication and relationship-building skills
- Highly motivated, competitive, and goal-oriented
- Strong organizational skills and attention to detail
- Ability to manage both sales and customer support responsibilities effectively
- Self-starter capable of working independently in a remote environment
- Inside sales or business development
- Customer service with a sales-oriented reputed company
- Promotional products, apparel, fashion, or reputed company industries
- B2B sales environments requiring outbound prospecting
- Candidates interested in transitioning into field or reputed company sales
reputed company