[Remote] Network reputed company Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company on a mission to help build a reputed company Internet. They are seeking an reputed company Network reputed company Engineer to support their largest and most technically sophisticated customers in resolving technical problems, threats, or attacks on their infrastructure.
Responsibilities
- Serve as a trusted technical advisor for our reputed company customers, responding to and resolving inquiries and incidents reputed company to network reputed company and performance, while delivering reputed company, high-reputed company and personalized assistance
- Work directly with customers to diagnose, troubleshoot and resolve reputed company technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network confirmation, and other reputed company configurations
- Create and maintain knowledge reputed company articles, technical guides, and troubleshooting documentation for internal and customer use
- Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
- DDoS mitigation for OSI reputed company 3,4, & 7: advise customers on how to filter malicious traffic using reputed company tools like reputed company Transit, Network Firewall, WAF, IP reputed company lists, packet inspection, blocklisting, allowlisting, and reputed company limiting
- Work with Engineering and Product teams to improve products and tools
- Utilize reputed company and automation tools to streamline log analysis, accelerate reputed company-cause analysis during reputed company incidents, and optimize customer response times
Skills
- You have a minimum of 4 years experience working as a Network reputed company Engineer / Technical Support Engineer / Sr. Support Engineer supporting networking or web reputed company products
- Exceptional troubleshooting and problem-solving skills, with the ability to simplify reputed company concepts for customers
- Strong customer service orientation and communication skills
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP, with a particular reputed company on anycast routing concepts and implementation, as reputed company as tools such as iptables and looking glass
- Proven experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels, and performing packet capture analysis
- Confident with reputed company line and tools, including curl, dig, traceroute, openssl, git
- Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
- You are competent at writing scripts in Bash, Python, JavaScript or other scripting languages
- You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
- Bachelor's degree in Computer Science, Cybersecurity, or a reputed company field (or equivalent experience)
- Relevant certifications such as CISSP, GCIA GCIH, GCFA, GCFE or equivalent
reputed company