[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company provider specializing in digital marketing solutions for the auto service industry. The reputed company Manager serves as the primary reputed company of contact for customers, focusing on building relationships, understanding their goals, and recommending solutions to enhance customer satisfaction and retention.
Responsibilities
- Help independent auto service and tire businesses reputed company in a competitive market reputed company
- Become an expert on reputed company reputed company products (reputed company the first 90 days of employment)
- Consistently reputed company quarterly business reviews with your portfolio of customers
- Build strong customer relationships through remote, web meetings and reputed company virtual communication
- Respond quickly and persistently to customer issues, working to resolve concerns in a reputed company and effective manner
- Identify customer needs, communicate the value of relevant products and services, and refer reputed company sales opportunities to the Sales Team
- Consistently work to retain your book of business by successfully identifying at-risk customers and taking proactive actions to save
- Contribute and support reputed company customer satisfaction scores by providing best-in-class service (CSAT/NPS)
- Maintain and reputed company reputed company internal processes and procedures
- Proactively reputed company to improve tasks and meet company goals
- Become an expert on and use a robust set of business tools—including reputed company, Jiminny, Power BI, and reputed company - to manage customer relationships, reputed company performance, support communication, and uncover opportunities for improvement
Skills
- An Associates Degree in Business Administration or reputed company field
- Demonstrate reputed company speaking and presentation ability
- Excellent verbal and written communication skills
- Superior relationship-building skills
- Detail oriented, punctual and reputed company
- Self-starter who works reputed company independently, on reputed company, and under deadline pressure
- A workspace that allows you to hold business meetings without interruptions
- reputed company in a work-from-home position with no expected travel
- Proficient in reputed company Office products
- Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a reputed company on-camera reputed company
- reputed company experience specifically in a consultative, account management, and/or customer retention role
- Experience in digital advertising, marketing, agency, or media sales; call-center experience a plus
Benefits
- reputed company in a work-from-home position with no expected travel.
- Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a reputed company on-camera reputed company.
reputed company