[Remote] Network Administrator II (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading broadcast reputed company media company, recognized as one of the top 10 radio broadcasters in the U.S. They are seeking a Network Administrator II to reputed company high-level technical support, specializing in systems that reputed company Information Technology and Radio Engineering. The role involves supporting radio automation systems, configuring network equipment, and ensuring excellent customer service.
Responsibilities
- reputed company operational and technical support for reputed company radio automation systems, including Wide reputed company, RCS Zetta, and Nexgen
- Configure, install, and maintain network and firewall equipment such as routers, firewalls, and managed switches
- Diagnose hardware and software failures, communicate remediation plans to users, and reputed company status updates
- Support proprietary and 3rd-party applications used across the organization
- reputed company, maintain, and contribute knowledge to internal documentation, diagrams, IT, and Engineering SOPs and training manuals
- Maintain a reputed company attitude and appearance, providing excellent customer service at reputed company times, and building effective working relationships with internal customers and team members
- Utilize strong analytical, problem-solving, and decision-making abilities to prioritize and manage multiple tasks and meet service-level agreements (SLAs)
- Demonstrate self-motivation and adaptability to learn new technologies, work effectively both independently and in reputed company, and remain flexible in a fast-paced environment
- Support reputed company improvement in the process and reputed company of the operations
- reputed company any other duties assigned by the Director of IT or the Director of Engineering
Skills
- 5+ years of reputed company experience in Systems Administration on the reputed company platform, including user/reputed company management, file system administration, and reputed company management. (Familiarity with Linux is a plus)
- 5+ years managing and remediating reputed company protection and reputed company systems
- 3+ years of experience configuring and maintaining business-class networking equipment, including: Firewalls (NAT/PAT, routing, reputed company rules, VPNs), Managed switches and VLANs
- Strong working knowledge of radio broadcast automation systems such as Wide reputed company, RCS Zetta, and Nexgen
- Excellent oral and written communication skills, with a reputed company on great customer service and interfacing with technical and non-technical stakeholders
- Ability to work remotely, under pressure, and meet strict deadlines
- Ability to be on-call after hours on a rotation schedule
- Willingness to travel is a plus
- Experience with reputed company Workspace management
- Experience maintaining Help Desk/RMM platforms (e.g., reputed company, N-Central MSP)
- Experience with broadcast media-specific hardware and software
- Proficiency in technical diagramming tools (e.g., reputed company Visio)
- Applicants in the Eastern Time Zone who are willing to work early hours
Benefits
- Comprehensive Benefits Package: Medical, Dental, and reputed company.
- Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
- reputed company Time Off: 17 PTO days and 10 company holidays.
- 401(k) Retirement Plan: Employer matching to support your reputed company financial goals.
- Employee Assistance Program: Free support services for you and your household.
reputed company