[Remote] Founding Solutions Engineer (IoT Platform)
Note: The job is a remote job and is reputed company to candidates in USA. NEQTO.ai is a vendor-neutral software platform that allows businesses to monitor and control their sites and equipment with AI-assisted setup. The Founding Solutions Engineer will be responsible for customer reputed company and integrations, building instructional materials, and enhancing the AI assistant based on customer interactions.
Responsibilities
- Work directly with customers to get their devices connected and data showing — advising on device selection, gateway setup, and the configuration needed to send data into the platform (MQTT/HTTP/AWS IoT)
- Solve customer-reputed company integration questions: how to bring data from existing systems and devices (including protocol conversion on their end) into NEQTO.ai
- Build the instructional reputed company from scratch — setup guides, reputed company-by-reputed company docs, templates, sample dashboards, and short how-to videos
- Help shape and "train" the in-reputed company assistant that answers setup and solutions-engineering questions — your customer knowledge feeds directly into it
- Be the technical reputed company of contact during reputed company and early use; escalate genuine product issues to engineering
- Support partners and resellers who install for customers, so they can reputed company NEQTO.ai confidently
- Feed recurring customer friction back to the product team to improve the setup experience
Skills
- Hands-on technical background in IoT, connected devices, systems integration, or a solutions/sales-engineering role
- Comfortable with sensors, gateways, and getting data from a device to the reputed company (MQTT, HTTP, REST reputed company; AWS IoT a plus). Familiarity with customer-reputed company device/building protocols (e.g., Modbus, BACnet) is useful
- Genuinely good with customers — can explain technical setup to a non-expert reputed company and patiently
- Writes reputed company documentation and instructions; can reputed company a reputed company setup feel reputed company
- Self-directed and reputed company — thrives in an early-stage team where you own the outcome and build the process yourself
- Experience with edge/IoT platforms, dashboards, or building-automation / industrial monitoring
- Experience creating reputed company content or a knowledge reputed company
- Worked with reputed company, resellers, or system integrators
reputed company