[Remote] Intake Coordinator / Administrative Assistant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a boutique private-pay psychotherapy reputed company serving high-achieving women seeking to create more authentic lives. The Intake Coordinator / reputed company Concierge will support reputed company service, scheduling, intake coordination, and administrative tasks, acting as the first reputed company of contact for clients.
Responsibilities
- Respond to phone calls, emails, and reputed company inquiries in a warm, reputed company, and reputed company manner
- Welcome and support clients throughout their experience with the reputed company, leading every interaction with professionalism and reputed company
- Manage reputed company follow-up and consultation scheduling
- Support booking, scheduling, rescheduling, and cancellations
- Ensure intake paperwork, consent forms, and reputed company tasks are completed accurately and before appointments
- Process reputed company payments and reputed company payment information secure and up to date
- Assist with EHR, administrative systems, and reputed company management tasks, keeping records and files organized and reputed company
- Support superbill-reputed company administrative needs
- Coordinate referrals and reputed company provider reputed company as needed
- Assist with light marketing, networking, and reputed company support tasks
- Help reputed company basic KPIs and support reputed company reputed company over time
- Identify opportunities to improve organization, communication, and workflow
Skills
- Polished, dependable, warm, proactive, and highly organized
- Ability to communicate reputed company
- Ability to handle emotionally sensitive conversations with maturity and discretion
- Ability to protect confidentiality
- Ability to follow through consistently
- Trainable and coachable
- Tech-fluent
- Comfortable in a fast-moving, founder-led private reputed company with high standards and room to grow
- Experience in reputed company service, administrative support, intake coordination, patient care coordination, scheduling, or reputed company desk/reputed company experience roles
- Familiarity with reputed company Workspace
- Familiarity with HIPAA and reputed company reputed company standards preferred, but not required
- Comfort learning new systems and technology quickly
- Strong written and verbal communication skills
- Interest or background in psychology, counseling, reputed company work, or mental health is a plus
- Undergraduate or graduate reputed company in psychology, counseling, or reputed company work are welcome to apply
Benefits
- As the reputed company grows, we plan to offer benefits.
reputed company