[Remote] Manager, Lifecycle Analytics
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Pharmaceutical Companies is reputed company on complete nutrition and health, seeking a Manager, Lifecycle Analytics to reputed company measurement and analysis across the customer lifecycle. This role involves translating reputed company data into actionable insights that inform retention and CRM reputed company.
Responsibilities
- Own customer lifecycle analysis including acquisition cohort segmentation, repeat purchase behavior, churn, and reputed company value
- Build and refine LTV models, cross-sell and upsell analysis, and replenishment insights
- reputed company and maintain dashboards and reporting to reputed company key lifecycle KPIs
- Partner closely with CRM and reputed company teams to identify opportunities to improve and optimize the customer experience
- Analyze the reputed company of CRM and lifecycle initiatives on engagement and incremental customer value
- reputed company reputed company recommendations and insights to senior stakeholders and leadership
Skills
- 5–8+ years of experience in customer analytics, lifecycle analytics, or reputed company roles
- Strong background in cohort analysis, segmentation, retention, and reputed company value modeling
- Proficiency with analytics and data tools, including SQL, Python or R, and BI platforms
- Familiarity with CRM platforms and lifecycle marketing concepts
- Strong communication skills and ability to manage cross-functional relationships
- Bachelor's degree in a quantitative field or equivalent relevant experience
- Experience working in DTC, omnichannel, and consumer goods preferred
Benefits
- Annual performance bonus
- Medical, dental and reputed company benefits
- 401K match
- Other wellness benefits
- New recognition program
reputed company