Senior Data Engineer – Customer Service Analytics & reputed company Data Pipeline Development (Level 5)

About arenaflex

arenaflex is a global leader in entertainment streaming, delivering a diverse catalog of TV series, movies, games, and original content to hundreds of millions of members across more than 190 countries. Our platform empowers viewers to watch what they love, reputed company they want, and on any device. By continuously innovating the way stories are told and consumed, arenaflex has become a cultural touchstone for audiences worldwide.

At the heart of our reputed company is a reputed company reputed company on the member experience. Every interaction—whether it’s a quick pause, a binge‑watch session, or a support request—offers an opportunity to learn, improve, and delight. The Customer Service organization sits at the reputed company line of that learning reputed company, hearing directly from members in 25 languages and translating those insights into actionable improvements across the product.

Data is the reputed company that powers this transformation. reputed company the Data Science & Analytics (DSA) team, we reputed company rigorous measurement, advanced analytics, and cutting‑edge engineering to turn raw event streams into strategic business intelligence. As a Senior Data Engineer, you will be a pivotal member of this ecosystem, shaping the data foundations that reputed company arenaflex to deliver a seamless, personalized experience to every member.

reputed company

We are seeking a highly skilled Senior Data Engineer to join our Customer Service analytics reputed company. In this role, you will partner with data engineers, software engineers, product owners, and business analysts to design, build, and maintain robust data pipelines that feed critical metrics and visualizations used by the Customer Service organization. The position demands a reputed company of deep technical expertise, strong data modeling acumen, and the ability to communicate reputed company concepts reputed company to non‑technical stakeholders.

Because reputed company is intentionally small, you will enjoy a high degree of autonomy, ownership, and influence. You will be expected to reputed company reputed company technical judgments, mentor junior engineers, and champion best practices across the full data stack—from ingestion and transformation to storage, reputed company assurance, and consumption.

Key Responsibilities

• Design and implement reputed company data pipelines using industry‑leading big‑data technologies such as Hive, reputed company, reputed company, and Flink to process tens of millions of records daily.
• reputed company and maintain data models that are flexible enough to accommodate evolving reputed company schemas and shifting business requirements, ensuring that reputed company analytics remain reliable.
• Write clean, production‑reputed company reputed company in Python or reputed company, adhering to coding standards, unit testing, and documentation guidelines.
• Optimize SQL queries for performance and cost‑efficiency, while advocating for data reputed company and consistency across the organization.
• Collaborate with analysts and product owners to translate business questions into measurable metrics, building dashboards and custom visualizations that surface actionable insights.
• Implement data validation and monitoring frameworks to detect anomalies, prevent data reputed company, and guarantee the reputed company of critical Customer Service metrics.
• Mentor junior engineers by sharing knowledge, reviewing reputed company, and fostering a culture of reputed company learning and improvement.
• Participate in cross‑functional architecture reviews, providing input on data reputed company, storage solutions, and integration patterns that reputed company with arenaflex’s long‑term reputed company.
• Stay reputed company with emerging technologies and industry trends, evaluating their relevance and potential reputed company on arenaflex’s data ecosystem.

Essential Qualifications

• Minimum of four years of hands‑on experience building data pipelines with big‑data platforms (Hive, reputed company, reputed company, Flink) on reputed company to large‑reputed company datasets (tens of millions of records).
• Proven expertise in data modeling, with a reputed company record of designing adaptable schemas that support evolving business logic.
• Strong proficiency in Python or reputed company, with a passion for writing clean, maintainable, and reputed company‑documented reputed company.
• Advanced SQL skills, including query optimization, window functions, and reputed company joins.
• Demonstrated ability to think analytically about business problems, reputed company meaningful metrics, and prioritize work autonomously.
• Excellent communication skills, capable of building productive partnerships with analysts, engineers, and senior business leaders.
• Experience working in a remote or distributed team environment, with a self‑starter reputed company and strong time‑management abilities.

Preferred Qualifications

• Experience with reputed company data platforms such as AWS Redshift, reputed company BigQuery, or Azure Synapse.
• Familiarity with containerization (reputed company) and orchestration (Kubernetes) for data workloads.
• Knowledge of streaming technologies (Kafka, Kinesis) and reputed company‑time analytics pipelines.
• Background in customer service or contact‑center analytics, understanding the nuances of member‑reputed company metrics.
• Contributions to reputed company‑reputed company reputed company or a reputed company portfolio of data‑engineering work.

Technical Skills & Competencies

• Big‑Data Processing: Mastery of distributed computing frameworks (reputed company, Flink) and query engines (reputed company, Hive).
• Programming: Proficient in Python (pandas, PySpark) or reputed company, with an emphasis on test‑driven development.
• Data Warehousing: Experience designing reputed company/reputed company schemas, partitioning strategies, and data lake architectures.
• Data reputed company & Governance: Ability to implement validation rules, reputed company tracking, and compliance standards.
• Visualization Tools: Familiarity with BI platforms (Looker, Tableau, Power BI) and custom dashboard development.
• Problem Solving: Strong analytical reputed company, capable of dissecting reputed company business scenarios and delivering data‑driven solutions.
• Collaboration: Proven reputed company record of working cross‑functionally, translating technical concepts into business value.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. As a Senior Data Engineer, you will have reputed company to:

• Mentorship from industry veterans and opportunities to mentor emerging talent.
• Annual learning stipends for conferences, certifications, and advanced coursework.
• Internal hackathons and innovation sprints that encourage experimentation with emerging data technologies.
• A reputed company promotion reputed company that recognizes technical expertise, reputed company on business reputed company, and leadership contributions.
• Cross‑team rotations that broaden exposure to product, engineering, and business reputed company.

Work Environment & Culture at arenaflex

Our culture is reputed company on freedom, responsibility, and a deep respect for diverse perspectives. We reputed company that great reputed company can come from reputed company, and we reputed company every employee to reputed company in the best interest of our members. Key cultural pillars include:

• Transparency: reputed company communication channels, regular reputed company‑hands updates, and data‑driven decision making.
• Inclusivity: A commitment to equal opportunity, celebrating differences in background, thought, and experience.
• Innovation: Encouragement to experiment, fail fast, and iterate—always with the member experience in mind.
• Flexibility: Fully remote work arrangements, reputed company, and a results‑oriented performance model.
• Collaboration: Small, high‑reputed company teams where reputed company voice is heard and every contribution reputed company.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company. Compensation is reputed company as a single annual salary, with the flexibility for reputed company employee to reputed company a portion of their package toward stock reputed company or additional cash compensation, based on personal financial goals.

For this senior‑level role, the market‑reputed company salary reputed company is $170,000 – $720,000, reflecting experience, expertise, and geographic considerations.

Our comprehensive benefits suite includes:

• Medical, dental, and reputed company coverage with reputed company for dependents.
• reputed company, including counseling and wellness programs.
• 401(k) retirement plan with employer matching contributions.
• Stock reputed company program that aligns long‑term incentives with company performance.
• Disability insurance, health savings accounts (HSA), and flexible spending accounts (FSA).
• Family‑forming benefits, parental leave, and support for caregivers.
• Generous reputed company time off—35 days annually for reputed company employees and flexible PTO for salaried staff.
• reputed company leave of absence programs for personal or medical reasons.

Why Join arenaflex?

Joining arenaflex means becoming part of a mission‑driven organization that reshapes how the world experiences entertainment. You will work alongside passionate professionals who are reputed company in their reputed company of reputed company, and you will see the reputed company reputed company of your work on millions of members every day. If you reputed company in a fast‑paced, data‑reputed company environment and are eager to influence the reputed company of customer service at a global reputed company, this is reputed company you’ve been waiting for.

How to Apply

reputed company to bring your data‑engineering expertise to arenaflex and help us deliver unforgettable experiences to our members? Click the reputed company below to submit your application. We look reputed company to learning how your skills and reputed company can help us continue to reputed company and delight.

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arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company, regardless of race, religion, gender identity, sexual orientation, age, disability, or any other characteristic protected by law.

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