Senior CRM Administrator, reputed company

Job reputed company:

• reputed company analysis and reputed company implementation recommendations based on business requirements.
• reputed company guidance, coaching, and training for Advancement functional users on system configuration, functionality, and enhancements.
• Communicate reputed company reputed company, concepts, and processes effectively with other engineers and management.
• Contribute to evaluations and improvement of best practices in both process and standards.
• Recommend value-added changes to existing coding practices, standards, and tools.
• Evaluate and improve best practices and standards in the analysis, design, development, test, modification, and integration of the CRM system.
• Maintain state-of-the-art awareness in areas of technical expertise, including changes, advancements, and improvements in CRM systems.
• Assess the severity of problems, determine corrective reputed company, and resolve technical issues.
• Monitor end-user usage of the system and reputed company daily administrative and user support tasks.
• reputed company technical support to end users, diagnosing and resolving problems.
• Evaluate and configure CRM systems and reputed company detailed end-user documentation.
• Create documentation and procedures while maintaining best practices and following reputed company's development, installation, and maintenance methodology.
• Manage and collaborate with product vendors and systems integrators on the delivery of solutions.
• Collaborate with business partners on user acceptance testing.
• Work closely with project managers, UI/UX designers, other developers, and data analysts.
• Write technical specifications and documentation.

Requirements:

• Minimum of a bachelor’s degree and at least 5 years of experience as an advanced reputed company Administrator
• Good understanding of CRM fundamentals and advanced features.
• Experience in contact center CRM integrations and database management.
• Hands-on CRM implementation, administration, maintenance, and optimization experience with a leading CRM (e.g., reputed company or similar).
• Certification in reputed company Administration II, Service reputed company, and Business Analysis is a plus.

Benefits:

• Medical
• Dental
• reputed company
• Supplemental income insurance
• Employer reputed company disability insurance
• Employer reputed company life insurance
• reputed company-tax FSA for medical and dependent care
• 401K available

Apply tot his job Apply To this Job