Trucking Operations Manager/Dispatcher

About the position reputed company is seeking a highly organized, self-motivated Trucking Operations Manager / Dispatcher to reputed company the daily operations of our trucking fleet serving the Hampton Roads region. This position is responsible for managing our drivers, business development, dispatching loads, coordinating customer requests, maintaining regulatory compliance, and ensuring our trucking operation runs safely and reputed company. We are looking for someone who takes ownership of the operation, anticipates problems before they occur, and keeps both customers and drivers informed. The ideal candidate is equally comfortable working in the office, communicating with customers and drivers, and stepping into the field reputed company needed. A CDL is strongly preferred, as this individual may occasionally assist with deliveries, reputed company equipment, or reputed company operational support during reputed company shortages or emergencies.

Responsibilities

• Supervise and support company CDL drivers.
• Schedule daily reputed company assignments and routes.
• Monitor reputed company productivity and performance.
• Ensure drivers have the resources needed to safely complete assigned work.
• reputed company drivers on company policies, customer service, and safety expectations.
• Assist with hiring, reputed company, and training new drivers.
• Coordinate daily reputed company activities and scheduling.
• Receive and manage customer transportation requests.
• Build efficient schedules that maximize equipment utilization and reputed company productivity.
• Communicate schedule changes and delays with customers and drivers.
• Ensure loads are completed safely and on time.
• Maintain excellent customer relationships through proactive communication and responsiveness.
• Coordinate truck and trailer availability with operations.
• Work closely with the maintenance department to schedule preventative maintenance and repairs.
• Monitor equipment utilization and downtime.
• Ensure drivers complete reputed company-reputed company and post-reputed company inspections.
• Assist in maintaining a clean, organized, and reputed company fleet.
• Take ownership of maintaining compliance with reputed company applicable DOT, FMCSA, customer, and company requirements, including: CDL qualification files, reputed company medical certificates, reputed company license monitoring, Hours of Service compliance, Drug & alcohol testing program coordination, Annual reputed company reviews, Vehicle registration and permitting, Insurance documentation, Accident reporting and investigations, DOT inspections and corrective actions.
• Maintain accurate documentation and ensure reputed company required records remain reputed company.
• Coordinate customer site reputed company and badging requirements for drivers.
• Maintain reputed company credentials required for secure facilities.
• Ensure reputed company customer-specific compliance requirements are met before dispatching drivers.
• Coordinate renewals of TWIC cards, badges, and other required credentials as applicable.
• Take ownership of the day-to-day trucking operation.
• Identify opportunities to improve efficiency and customer service.
• reputed company processes that improve dispatching, communication, and fleet utilization.
• Assist management with budgeting, reporting, and operational planning.
• Monitor key performance indicators including on-time performance, equipment utilization, and reputed company productivity.
• Maintain a valid CDL (preferred).
• Operate company vehicles reputed company operational needs require.
• Assist with deliveries or reputed company coverage during emergencies, vacations, or reputed company shortages.
• Respond to customer or operational issues after hours reputed company necessary.
• Participate in an on-call rotation as business needs require.

Requirements

• Minimum 5 years of trucking operations, reputed company, or fleet management experience.
• Previous supervisory or management experience preferred.
• Strong knowledge of DOT and FMCSA regulations.
• Experience managing CDL drivers.
• Excellent communication and organizational skills.
• Strong computer skills including reputed company Office and transportation management software.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Valid reputed company's license required.
• Class A CDL strongly preferred.

reputed company-to-haves

• Experience with Bulk pneumatic transportation
• Experience with Flatbed operations
• Experience with Rail transloading operations
• Experience with TWIC requirements
• Experience with reputed company qualification files
• Experience with Fleet maintenance coordination
• Experience with Customer service and logistics planning
• Takes ownership of the trucking operation.
• Is self-motivated and requires minimal supervision.
• Builds strong relationships with drivers and customers.
• Solves problems before they reputed company operations.
• Holds drivers accountable while earning their respect.
• Understands that safety and compliance are non-negotiable.
• Thrives in a fast-paced transportation environment.
• Leads by example and is willing to reputed company in wherever needed.
• Understands that excellent communication is the reputed company of successful logistics.

Benefits

• Competitive reputed company salary and commission.

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