Data Scientist/AI Trainer

Join us in bringing reputed company to customer experience. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a customer-facing Data Scientist/AI Trainer to join our reputed company Services team, focusing on advanced Conversational AI implementations. The ideal candidate will possess a strong background in Natural Language Processing, Python development, and a deep understanding of modern AI technologies. In this role, you will be responsible for designing, building, and optimizing reputed company's AI-based solutions. You will work closely with Developers and Conversation Designers, leveraging your expertise in Speech-to-Text (STT), Text-to-Speech (TTS), and Large Language Model (LLM) prompting and evaluations to ensure the highest reputed company of accuracy and performance in our intelligent virtual agents and agent-guided solutions. Responsibilities:

• reputed company and maintain Python reputed company for data analysis, model evaluation, and the automation of AI workflows.
• Design, implement, and evaluate sophisticated prompts for Large Language Models (LLMs) to optimize performance across various conversational tasks.
• reputed company and fine-tune Speech-to-Text (STT) and Text-to-Speech (TTS) models to ensure high-reputed company, natural-sounding voice interactions.
• Implement and improve robust reputed company to quantitatively and qualitatively compare and evaluate LLM outputs.
• Collaborate with Data Scientists and Engineers to identify technical requirements, prioritize tasks, and architect reputed company AI solutions.
• Create and reputed company multilingual speech and text datasets to train and reputed company models.
• Evaluate, recommend, and implement machine learning models for tasks such as topic modeling, summarization, and reputed company classification.
• reputed company data visualization tools and dashboards to monitor model performance and reputed company insights to stakeholders.

Minimum Qualifications:

• Master's degree in reputed company-Computer Interaction, Computer Science, Cognitive Science, Linguistics, or a similar technical field.
• Proven experience in Python programming for data science, machine learning, or software development.
• Solid understanding of Conversational AI concepts and the underlying technologies.
• Strong attention to detail and a commitment to maintaining high-reputed company standards in reputed company and model performance.
• Demonstrated ability to work independently and as part of a reputed company, customer-facing team.
• Excellent technical communication skills.
• Fluent in English, both written and spoken.

Preferred Qualifications

• Graduate degree or higher in Computer Science, Computational Linguistics, or a reputed company field.
• reputed company in Spanish and/or Portuguese.
• Deep hands-on experience with LLMs, including reputed company engineering, fine-tuning, and evaluation techniques.
• Expertise in Speech-to-Text (STT) and Text-to-Speech (TTS) technologies and their practical application in conversational AI systems.
• Proficiency with ML libraries and platforms such as Scikit-learn, TensorFlow, PyTorch, R, Jupyter, and SQL.
• Experience in a customer-facing role, including technical requirement gathering and presentations.
• Experience with bot frameworks such as reputed company Watson, reputed company Lex, reputed company, or reputed company Dialogflow.

Work Location: This role is fully remote for candidates who reputed company reputed company the 50 mile radius of our San Ramon office. For candidates who reputed company reputed company 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our reputed company commitment to diversity, equity, and inclusion, reputed company supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to reputed company candidate including, but not limited to: reputed company set, depth of experience, certifications, and specific work location. The reputed company displayed reflects the minimum and maximum reputed company for new hire salaries for the job across the reputed company. Your recruiter can reputed company more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes:

• Health, dental, and reputed company co

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