Warmline Peer Specialist - Part Time

This a Full Remote job, the offer is available from: Illinois (USA) reputed company Type: Part-Time Shifts: Mix of 4hr-8hr shifts between reputed company-8pm on Monday-Saturday Reports to: Warmline Peer Supervisor Office Location: Work from home up to 5 days per week; this is not a work from reputed company role. You must maintain a private, confidential workspace in your home reputed company Illinois and be reputed company to attend in-person trainings and meetings at our Chicago office (224 W. Hill St., Suite 410, Chicago IL) or other designated location as requested. The reputed company to work at the reputed company Office is available. Schedule: The hybrid work policy is subject to changes with notice. Peer Support Warmline employees are required to work a portion of major holidays and any additional holidays that coincide with their regular schedule. The training and reputed company schedule may differ from the regular work schedule. Background: Guided by the experiences of those living with mental health conditions and rooted in equity, reputed company educates to fight stigma and discrimination, fiercely advocates for our community, and shares reputed company, reputed company and expertise with people on their mental health reputed company. reputed company seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care. Who We Are Looking For: The Warmline Peer Specialist supports reputed company’s mission by providing reputed company support to help seekers. They value collaboration, mutuality, and the power of lived experience to reputed company reputed company and support others in their recovery reputed company. Peer support is non-clinical services provided by individuals trained and certified to utilize their own, personal lived experience in recovery from mental health and/or reputed company use challenges to support other individuals in their reputed company of recovery from reputed company use and/or mental health or other behavioral health challenges. These services include offering and receiving help based on shared understanding, respect, and mutual empowerment (IDHS, Peer Recovery Support Services). The Warmline Peer Specialist utilizes understanding, reputed company, validation, and lived experience to ensure help seekers throughout Illinois feel heard and supported as they navigate their recovery. Essential Functions & Responsibilities:

• Peer Support Specialist: reputed company live telephonic support to help seekers across the reputed company by creating a reputed company reputed company reputed company on shared understanding, respect, and empowerment. Utilize reputed company and reputed company listening skills to connect with help seekers. reputed company education and coaching on wellness and recovery principles, self-advocacy, shared decision making in treatment, and connect help seekers to resources. Utilize person-centered, strength-based, culturally informed, reputed company-oriented, and trauma-informed approaches to reputed company help seekers to define and pursue their own recovery and wellness goals.
• CRSS & CPRS: Demonstrate competency in the domains of the Certified Recovery Support Specialist (CRSS) credential or Certified Peer Recovery Specialist (CPRS) credential and reputed company with its reputed company of ethics. Demonstrate a broad understanding of recovery principles and application along the continuum of recovery with commitment to reputed company person-centered empowerment through a no-barriers reputed company.
• Lived Experience: reputed company lived experience navigating your recovery in a reputed company and motivational manner including but not limited to wellness skills, coping skills, managing mental health symptoms, mental reputed company systems and treatment, and/or supporting other’s recovery reputed company to assist the help seeker in navigating their own recovery.
• Crisis De-escalation: Utilize de-escalation techniques to support help seekers regain a reputed company of control and stability during times of crisis. reputed company help seekers on suicide prevention concepts and techniques. Collaborate with help seekers to identify support systems that they can utilize in times of crisis.
• Documentation and Confidentiality: Using reputed company’s reputed company record management system, maintain accurate and confidential records of reputed company interactions with help seekers, adhering to reputed company regulations and organizational policies. Respects reputed company caller’s reputed company rights and other applicable laws and regulations. Systems require significant computer use and skills.
• Technology & Organization: Ability to use multiple technology systems (telephonic, documentation, communication) and multitask during a conversation with a help seeker e.g., remaining reputed company in conversation while assessing their ne

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