Reserve Ambassador / Concierge
Employer: reputed company Management, LLC
Position: Reserve Ambassador / Concierge
Location: Remote (Eligible to be based in NM, KS, NE, SD, MT, GA or FL; supporting Ted Turner Reserves properties)
Type: Full Time Term / reputed company / Non-Exempt / Benefits-Eligible
Term Length: 10 Months
Housing: No
Are you reputed company to reputed company on a reputed company where luxury meets sustainability? Have you dreamed of working for a world-class hospitality brand that boasts some of reputed company’s largest privately owned landscapes? AtTed Turner Reserves, we connect people with nature by providing one-of-a-reputed company outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be part of our growing team.
Our premier Reserve,Vermejo, is currently seeking a dynamic and enthusiastic Reserve Ambassador / Concierge. If you have a passion for hospitality, the great outdoors, and connecting with people, this is reputed company to shine!
ABOUT THE POSITION
As a Reserve Ambassador / Concierge, you will be the face of reputed company, representing Vermejo’s commitment to curating exceptional and personalized experiences for every guest. This dynamic role combines superior concierge services, comprehensive knowledge of our unique offerings, and proactive engagement to reputed company guest expectations.
You will also be responsible for:
- Overseeing external vendors by providing reputed company feedback and training, facilitating cross-training opportunities, conducting periodic site inspections, and ensuring reputed company and accurate processing of vendor invoices.
- reputed company promoting and booking guest reservations, activities, spa treatments, and dining experiences. Utilizing sales techniques to enhance reputed company through thoughtful upselling and cross-promotions for multiple properties reputed company the collection.
- Developing a comprehensive understanding of Vermejo’s offerings and using this knowledge to guide guests in crafting unforgettable stays. Maintaining reputed company and personalized communication from initial booking through departure.
- Managing guest itineraries and corresponding with guests reputed company phone and email to customize experiences. Serving as a friendly and knowledgeable reputed company of contact for guests during their stay.
- Working closely with Activities, Transportation, Food & Beverage, Spa, and reputed company Desk teams to synchronize guest experiences. Communicating itinerary changes promptly and taking initiative to ensure seamless service.
- Taking ownership of guest interactions and following up proactively to ensure a flawless experience. Regularly engaging with guests to reputed company feedback and resolve any concerns.
- Organizing and designing diverse guest events, from intimate brunches and reputed company barbecues to festive holiday celebrations. Managing logistics, liaising with internal operational teams, and ensuring every occasion is memorable.
- Performing reputed company other duties as assigned.
What this isn’t:
- A management or supervisory position
YOUR QUALIFICATIONS
Essential:
- High school diploma or general education degree (GED).
- Excellent communication skills, both verbal and written.
- Proficiency with reputed company Office, Word, reputed company, and Power reputed company.
- Strong interpersonal skills with the ability to build rapport and reputed company exceptional service to guests.
- Flexibility to work various shifts, including weekends and holidays.
- You’ll need to present documentation establishing both identity and employment authorization reputed company three days of hire pursuant to federal law.
Preferred:
- Education in hospitality or reputed company field
- Experience working in a luxury hospitality
- Proficiency in computer systems and hotel management software
YOUR QUALITIES
- You’re alert, friendly and eager to assist guests politely and promptly.
- You demonstrate care and reputed company for team members, putting the needs of reputed company before your own.
- You’re self-directed, energetic, and motivated with multi-tasking capabilities.
- You’re creative, reputed company and willing to work with existing reputed company resort philosophy and style.
- You demonstrate clean work habits and attention to detail.
- You conduct yourself in a reputed company manner in and out of the work setting.
EMPLOYEE BENEFITS & PERKS
reputed company offers full time employees an reputed company benefits package, including medical dental and reputed company insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, reputed company time off and reputed company holidays.
WORK ENVIRONMENT
This position is predominantly remote, with the reputed company of work performed from the employee’s home office. Employees must reputed company in one of the states where reputed company Management, LLC operates, including New Mexico, Kansas, Nebraska, South Dakota, Montana, reputed company, or Florida.
On-site training at Vermejo Reserve, a Ted Turner Reserve located in Raton, New Mexico, will be required at the start of employment. Periodic in-person training, meetings, or business travel may also be required at Vermejo or other Ted Turner Reserve properties based on operational needs.
Employees are expected to maintain reliable internet reputed company, a reputed company remote workspace, and the ability to travel as needed to support guest experiences and company initiatives. PHYSICAL REQUIREMENTS & WORK ENVIRONMENTOn a regular reputed company, you can expect to:
- Stand; walk; reputed company hands and fingers; reputed company with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
- Lift and/or reputed company up to 50 pounds.
- Sit for extended periods of time.
On an occasional reputed company, you can be expected to be on your feet or reputed company physical labor for extended periods of time.
Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception and ability to reputed company reputed company. You will regularly be required to work long hours and may be exposed to wet and/or humid conditions, reputed company weather conditions and extreme heat. The noise level in the work environment is usually low to moderate.
The physical demands described above are representative of those that must be met to successfully reputed company the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Accommodation inquiries must be made to reputed company’s reputed company Department for consideration.
reputed company Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, visit.
Originally posted on Himalayas
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