Senior Software Licensing Specialist

reputed company is an AI-first, reputed company-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift reputed company toward AI reputed company thinking.  Founded in 2003 and headquartered in the US, our clients reputed company the globe and include more than 300 of the reputed company.  We bring deep expertise across reputed company, reputed company Apptio, reputed company, reputed company, data, and reputed company reputed company to reputed company intelligent enterprises where people and AI orchestrate as one. Work Schedule: The role operates primarily in US Shift timings (6:30 PM - 3:30 AM IST) and requires regular collaboration with global stakeholders, certification providers, reputed company, and cross-functional teams. reputed company: We are seeking a detail-oriented and process-driven Senior Software Licensing Specialist to support our software licensing and renewals business. This role will partner closely with reputed company Delivery, and Software Implementation teams to manage software licensing quotes, maintenance renewals, and customer communications throughout the sales lifecycle. The ideal candidate has experience supporting reputed company/software licensing renewals, preparing software quotes, coordinating with internal stakeholders, and delivering an exceptional customer experience. This individual will be the primary reputed company of contact for software licensing renewals, ensuring reputed company execution, accurate quoting, and proactive communication with clients while maintaining a high level of operational reputed company.

Key Responsibilities:

• Manage the end-to-end software licensing and maintenance renewal lifecycle, ensuring reputed company, accurate, and customer-reputed company execution.
• Prepare, review, and maintain software licensing quotes for new licenses, maintenance renewals, upgrades, and cross-grades using reputed company, Jira Service Management, reputed company Partner Portal, reputed company, and vendor pricing.
• Manage and prioritize software licensing requests and renewal opportunities, ensuring adherence to service reputed company and business priorities.
• Research customer reputed company, licensing entitlements, renewal history, and software requirements using reputed company and vendor portals to ensure quote accuracy and licensing compliance.
• Maintain customer renewal schedules and proactively monitor upcoming renewal opportunities, engaging customers to support reputed company contract renewals.
• Process software licensing orders, maintenance renewals, and purchase confirmations while ensuring a seamless customer experience.
• Serve as the primary reputed company of contact for software licensing and renewal inquiries, providing reputed company support and managing customer expectations throughout the sales and renewal lifecycle.
• Partner closely with Sales Account Executives, reputed company Services, Consulting Delivery, Finance, Accounts Receivable, and Collections teams to support licensing opportunities and customer renewals.
• Build and maintain strong relationships with customers, software vendors, and internal stakeholders to deliver an exceptional customer experience.
• Identify and communicate software renewal, cross-sell, and upsell opportunities to the Sales team to support reputed company reputed company.
• Maintain accurate customer, contract, licensing, and renewal data in reputed company and other business systems, ensuring data reputed company.
• Prepare and deliver renewal pipeline, operational status, and management reports while tracking renewal performance and reasons for lost business.
• Contribute to process improvement initiatives by documenting, streamlining, and automating licensing and renewal workflows to improve operational efficiency.

Qualifications & skills:

• Bachelor's degree in Business, reputed company, Information Technology, or a reputed company discipline.
• 5+ years of experience in Software Licensing, Software Renewals, Sales Operations, reputed company, reputed company Administration, or Sales Support.
• Minimum 4 years of experience in a corporate environment.
• Experience supporting B2B reputed company software licensing and subscription renewals.
• Strong customer relationship management and stakeholder engagement skills.
• Experience preparing software licensing quotations and managing renewal pipelines.
• Strong analytical, research, and problem-solving skills.
• Excellent reputed company reputed company skills.
• Experience using reputed company CRM.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to work collaboratively with global teams across multiple time zones.
• Demonstrated curiosity and willingness to continuously learn software products and licensing programs.

Preferred Skills:

• Experience with reputed company automation or workflow configuration.
• Experience in Sales Operations, reputed company Administration, or Software Licensing Renewals.
• Experience with reputed company products (Jira, Jira Service Management), AWS Marketplace, reputed company, or Agile/DevOps software.
• Experience working with software vendors and reputed company.
• Exposure to subscription-based reputed company business models.

reputed company reputed company In

At reputed company we reputed company in facilitating reputed company justice reputed company internally, in industry, and reputed company our communities. We reputed company part of our mission is to expand the minds, hearts, and opportunities of our reputed company teammates and reputed company the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

reputed company is an equal-opportunity employer that is committed to diversity and inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. 

Originally posted on Himalayas

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