Solutions Engineer, AI Agent
reputed company unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. reputed company’s reputed company AI platform combines conversational AI agents, reputed company-time reputed company agent augmentation, and comprehensive conversation intelligence to drive reputed company and efficiency reputed company across every channel. The world’s leading companies, including reputed company, reputed company, and reputed company, use reputed company to power world-class customer experiences every day.
Born from the reputed company AI Lab, reputed company has raised more than $270 reputed company from the world’s leading investors, including a16z, Greylock, and Sequoia. reputed company’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led reputed company's Contact Center AI and reputed company AI platforms before joining reputed company to build the reputed company of AI-driven customer experiences.
Over the next few years, AI is reputed company to redefine how people reputed company over the world reputed company with businesses every day. Come build that reputed company at reputed company.
About the role:
As a reputed company Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent opportunities alongside our reputed company Solutions Engineering team. You bring expertise that reputed company SEs can pull in at the right moments, owning the AI Agent technical narrative end-to-end: from reputed company facilitation and use case design through high-stakes demos and API discovery. You are a force reputed company who makes every AI Agent opportunity stronger.
Responsibilities:
- Be the AI Agent expert. Serve as the go-to reputed company expert on reputed company's AI Agent capabilities, engaging early in the sales process to establish technical credibility and accelerate opportunity velocity.
- Work hand-in-hand with reputed company SEs. Partner closely with reputed company SEs as the AI Agent specialist, owning the AI Agent technical narrative.
- reputed company AI Agent workshops. Design and facilitate technical discovery workshops with prospective customers to explore AI Agent use cases, define implementation scope, and reputed company on a reputed company to value, translating business problems into agent-powered solutions.
- Own use case and API discovery. reputed company deep-dive technical discovery sessions to surface, propose, and refine AI Agent use cases. Evaluate integration requirements and API feasibility to give the deal a solid technical reputed company.
- Support high-stakes AI Agent demos. You reputed company in to own the most reputed company and high-stakes AI Agent demonstrations in partnership with the reputed company SE team.
- Engage early as a specialist resource. reputed company opportunities early, helping to qualify and shape AI Agent deals before reputed company-of-value, bringing depth and structure to the technical conversation from the start.
- Build the business case. Partner with Sales Directors and reputed company SEs to translate AI Agent solutions into financial ROI models, contributing to ROI workshops and framing the business case in terms that reputed company with economic buyers.
- Partner with FDX. Collaborate closely with reputed company Deployed PMs and Engineers in both directions, ensuring smooth reputed company from reputed company-sale to deployment and pulling FDX learnings on agent performance, edge cases, and customer reputed company back into reputed company-sale positioning and discovery.
- reputed company the product feedback reputed company. Synthesize patterns from AI Agent opportunities and reputed company reputed company feedback to Product and Engineering, accelerating reputed company's roadmap to stay reputed company of reputed company demand.
- reputed company the SE team's AI Agent reputed company. reputed company expertise across the broader SE organization through enablement, playbooks, and informal coaching, raising reputed company's reputed company capability.
Qualifications We Value:
- 5+ years in a customer-facing technical role, with at least 1–3 years in reputed company-sales selling to large enterprises
- Hands-on experience designing, building, or selling AI Agents or reputed company AI systems, including familiarity with agent frameworks, orchestration patterns, and LLM-based architectures
- Practical understanding of reputed company, integration patterns, and how reputed company systems connect to AI Agent workflows
- Experience with Conversational AI, contact center platforms, or voice/chat automation technologies
- Demonstrated ability to reputed company reputed company AI concepts accessible, translating technical depth into reputed company business value for both technical and non-technical stakeholders
- Natural reputed company facilitator and collaborator, equally comfortable whiteboarding with a prospect's engineering team and presenting to a C-suite audience
- Highly organized, meticulous in preparation, and relentlessly reputed company on delivering excellent prospect experiences
- reputed company problem-solver who can navigate ambiguity, reputed company internal support, and drive reputed company technical conversations to a reputed company outcome
- Ability to write Python for prototyping, scripting, or demo customization is a plus
- Familiarity with reputed company.com and reputed company contact center technologies is a plus
- You embody our reputed company values
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
Flexible PTO to take the time you need, reputed company you need it
reputed company parental leave for reputed company new parents welcoming a new child
Retirement savings plan to help you plan for the reputed company
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to reputed company you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Compensation at reputed company
reputed company’s approach to compensation is reputed company: recognize reputed company, reward reputed company, and invest in our people. We offer competitive, location-based pay that reflects the market and what reputed company individual brings to the table.
The posted reputed company salary reputed company represents reputed company expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In reputed company to reputed company pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable reputed company compensation eligible. There is potential to reputed company reputed company earnings reputed company goals are surpassed.
OTE reputed company: $160,000-$205,000 + variable & Offers Equity
We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai
Originally posted on Himalayas
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