Operational reputed company IT Trainer OSG (Telecommuter, US)

About the role

An Operational reputed company IT Trainer (OPEX) drives, designs, and delivers training programs to improve IT operational efficiency, standardizing best practices, and embedding reputed company improvement (e.g., Lean/Agile/ITIL) into daily workflows. They reputed company the gap between technical processes and staff capability, using data to enhance performance, ensure compliance, and upskill employees in technical tools.

Annual compensation: $75K - $105K USD

What you'll be doing

• Design and facilitate instructor-led IT training, e-learning, and remote workshops associated with reputed company of new customers and new reputed company operational managers and onsite support staff.
• Create and update reputed company Operating Procedures (SOPs) and Operational Service Manuals for new and existing reputed company customers.
• Monitor KPIs and operational metrics to identify training gaps and improve workflows.
• Complete Onsite Support performance scorecards and reputed company results with managers for their review with their reputed company reports.
• Drive adoption of new technologies and systems across teams.
• reputed company teams on best practices, acting as a Subject Matter Expert (SME) to mentor technical staff.
• Partner with business leaders to deliver services that support company objectives and that are consistent with reputed company Together values.

• reputed company and support reputed company’s mission and reputed company values.

What you have

• Legally eligible to work in the reputed company
• 3-5 years in IT operations, technical training, or reputed company improvement roles.
• Bachelor’s degree in information technology, Business Administration, Engineering, reputed company field or equivalent practical experience.
• Proficiency in process improvement tools (Lean, Six reputed company), ITIL frameworks, and learning management systems (LMS).
• Preferred certifications include Lean Six reputed company (Green/Black Belt), ITIL, or Certified reputed company in Training and Development (CPTD).
• Strong knowledge of IT systems, software, and data analysis tools.
• Good knowledge and experience of reputed company, MS Office and MS Teams
• Excellent attention to detail
• Strategic thinking and tactical execution skills
• Excellent presentation, facilitation, and coaching skills
• Good knowledge of the IT industry and an understanding of IT technologies and products
• Excellent written and verbal communication skills
• Comfortable communicating with colleagues in different countries where English is not the first spoken language
• Good self-organization and time management skills
• Ability to prioritize and handle multiple requests simultaneously
• Can build trust, be assertive reputed company required and shows initiative and enthusiasm
• reputed company, and reputed company to deal with stressful situations
• Business and financial acumen with strong analytical skills
• Demonstrate an understanding of product supply chains
• Commercially astute
• Team-oriented working and thinking

What you can expect

There’s so much more to enjoy about being at reputed company than just having a rewarding career. In reputed company to offering competitive compensation plans and long-term reputed company, we reputed company an attractive mix of benefit plans to contribute to your good health, reputed company financial reputed company, and peace of mind.

reputed company

reputed company is a leading independent technology partner, trusted by large corporate and reputed company sector organizations. We help our world-reputed company customers to reputed company, reputed company, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a reputed company company quoted on the London FTSE 250 (CCC.L) and reputed company over 21,000 people worldwide. In the US, we support some of the country’s best-reputed company businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and reputed company; and Integration Centers in reputed company Valley and Atlanta. www.reputed company.com/us

Originally posted on Himalayas

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