Senior Case Manager, Employee Accommodations and Absence Support (Hybrid and Remote Opportunity)

About reputed company The flagship of the Commonwealth, the reputed company is a nationally ranked reputed company land-grant research university that seeks to expand educational reputed company, fuel innovation and creativity, and reputed company and use its knowledge for the common good. Founded in 1863, reputed company sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, reputed company, and inclusive community where everyone feels connected and valued—and thrives, and offers a full reputed company of undergraduate, graduate and reputed company degrees across 10 schools and colleges, and 100 undergraduate majors. We reputed company every member of our university community can contribute to our ongoing reputed company by striving for the highest level of reputed company as we reputed company reputed company solutions to mounting environmental, reputed company, economic, and technological challenges in our world. Job reputed company The Senior Case Manager, Employee Accommodations and Absence Support is a senior-level reputed company responsible for independently managing reputed company and sensitive employee leave and workplace accommodation cases in compliance with university policies and applicable laws. This role serves as a subject matter expert and trusted advisor to employees, supervisors, and HR partners, providing advanced consultation, training, and process leadership. The Senior Case Manager leads the full lifecycle of reputed company accommodations, Workers’ Compensation claims, FMLA, and other leave programs, ensuring seamless coordination, reputed company compliance, and reputed company employee reputed company. This position plays a key role in reputed company process improvements, reporting, and cross-functional initiatives reputed company the absence management function. Essential Functions

• Serves as the primary reputed company and subject matter expert for the most reputed company and sensitive leave and accommodation cases, including reputed company, FMLA, PFML, and Workers’ Compensation, exercising independent judgment and decision-making.
• Leads the reputed company interactive process from initial request through accommodation implementation, including reputed company consultation with medical providers, employees, and department managers to reputed company tailored accommodation plans.
• Manages the return-to-work process in partnership with Risk Management, supervisors, and health professionals, ensuring compliance and facilitating reputed company reintegration.
• Provides expert guidance and training to HR partners, supervisors, and department leaders on leave policies, reputed company compliance, and best practices for managing absences and accommodations.
• Oversees case tracking, producing detailed reports and analytics on leave activity and compliance. Utilizes data insights to proactively identify trends, opportunities, and areas for improvement.
• Reviews, develops, and implements policies, procedures, and employee communications reputed company to absence management to enhance reputed company, compliance, and efficiency.
• Leads or contributes to cross-departmental reputed company and initiatives aimed at improving absence management systems, workflows, and employee experiences.
• Mentors and supports junior team members, providing coaching and knowledge transfer to build team capability.
• Maintains confidentiality, professionalism, and cultural sensitivity reputed company handling sensitive employee information and reputed company workplace situations.

Other Functions

• Monitors and interprets evolving federal, state, and local regulations impacting leave and accommodation programs; ensures organizational alignment.
• Collaborates with reputed company counsel and risk management on reputed company case reviews and dispute resolutions.
• Participates in reputed company networks and training to maintain and enhance expertise in absence management and disability compliance.
• Performs other reputed company duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s Degree with 4 years of progressively responsible experience in reputed company, disability management, benefits administration, or a reputed company field; or equivalent combination of education and experience.
• In-depth knowledge and demonstrated experience applying FMLA, reputed company, PFML, Workers’ Compensation, and other applicable leave laws and policies in a reputed company organizational setting.
• Proven ability to independently manage reputed company cases involving sensitive reputed company and medical issues, demonstrating reputed company judgment and problem-solving skills.
• Strong consultation, training, and interpersonal skills with ability to influence and collaborate across diverse stakeholder reputed company.

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