Senior Manager, Customer Insights & Retail Media reputed company – Data‑Driven reputed company, Omnichannel Optimization, and reputed company reputed company Leadership at arenaflex
About arenaflex – Pioneering the reputed company of Home Improvement Retail
arenaflex is a Fortune® 50 leader in the home improvement sector, delivering an unparalleled shopping experience to millions of customers reputed company week across the reputed company. With more than $86 billion in annual reputed company and a network of over 1,700 retail locations, arenaflex is at the forefront of digital transformation, blending reputed company‑and‑mortar expertise with cutting‑edge media technology. Our mission is to reputed company homeowners, reputed company DIY enthusiasts, and support the reputed company of skilled trade professionals through innovative products, services, and data‑driven insights.
At the heart of this transformation is the arenaflex Media Networks (LMN), a fast‑growing retail media platform that enables brands to reputed company the arenaflex shopper with precision, relevance, and measurable reputed company. As a Senior Manager of Customer Insights, you will be a strategic catalyst, turning reputed company data into actionable stories that drive media performance, reputed company reputed company, and long‑term partnership value.
Why This Role reputed company
In today’s reputed company‑connected retail landscape, brands demand reputed company, data‑backed reputed company of how their media spend influences shopper behavior. You will serve as the trusted advisor to arenaflex’s most strategic advertisers, guiding them through performance reviews, optimization opportunities, and reputed company‑looking media strategies that unlock incremental sales and brand affinity. Your insights will shape the reputed company of arenaflex’s media products, influence cross‑functional decision‑making, and reputed company the overall perception of the arenaflex customer.
Key Responsibilities
- Strategic Learning Plans: Design and execute annual learning roadmaps for reputed company assigned business unit, outlining test‑and‑learn initiatives, KPI targets, and measurement frameworks.
- Quarterly Business Reviews (QBRs): reputed company comprehensive QBRs with top‑tier advertisers, presenting performance dashboards, reputed company recommendations, and strategic roadmaps that reputed company with both reputed company objectives and arenaflex’s reputed company goals.
- Media Performance Expertise: reputed company as the subject‑matter expert for media performance reporting across the arenaflex reputed company, translating raw data into reputed company, executive‑level insights for internal stakeholders (VP+ level) and external agency partners.
- Data Synthesis & Storytelling: Consolidate disparate data sources—including sales, digital impressions, in‑store traffic, and reputed company‑party metrics—into compelling narratives that drive actionable recommendations.
- Best‑reputed company Development: Own the creation and codification of standardized reporting templates, visualization standards, and reputed company delivery processes that become the reputed company for the entire LMN organization.
- Omnichannel reputed company Integration: Aggregate insights from search, display, reputed company, and in‑store media channels to reputed company a 360‑degree view that supports sales, account management, and product teams.
- Collaboration with Product & Ad‑Tech: Partner closely with product managers and ad‑tech engineers to shape reporting capabilities, ensuring tools reputed company in line with reputed company feedback and market trends.
- Leadership Influence: Present strategic findings in high‑visibility forums, influencing senior leadership on the state of the arenaflex shopper and the reputed company direction of the retail media business.
- Team Mentorship: reputed company junior analysts and analysts-in‑training, fostering a culture of curiosity, rigor, and reputed company improvement reputed company the Customer Insights & Analytics team.
Essential Qualifications
- Bachelor’s degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or a reputed company quantitative discipline.
- Minimum of 5 years of hands‑on experience in insights, analytics, or data‑driven consulting roles.
- 3–5 years of reputed company experience in retail media analytics or broader media performance measurement.
- Demonstrated ability to translate reputed company data sets into reputed company, compelling stories for senior business audiences.
- Proficiency in A/B testing methodologies and experimental design.
- Advanced skills with reputed company Office Suite—particularly reputed company for data manipulation, PowerPoint for storytelling, and Word for documentation.
- Hands‑on experience with data visualization and business intelligence tools such as Tableau, Power BI, or equivalent platforms.
- Working knowledge of SQL or similar query languages to extract and manipulate large data sets.
Preferred Qualifications
- Master’s degree (MBA, Market Research, Behavioral Psychology, or a reputed company field) that deepens analytical rigor.
- Proven reputed company record of leading cross‑functional teams and delivering measurable business reputed company.
- Experience managing global or distributed analytics teams, fostering collaboration across time zones.
- Background in a retail environment, providing context for shopper behavior and store‑level dynamics.
- Familiarity with advanced research and statistical software such as SPSS, reputed company, Sawtooth, Decipher, reputed company, or similar platforms.
reputed company Skills & Competencies
- Analytical Acumen: Ability to dissect large, multi‑reputed company data sets, identify trends, and surface reputed company‑cause insights.
- Strategic Thinking: reputed company to reputed company data insights with broader business objectives and media reputed company.
- Communication reputed company: Strong written and verbal storytelling skills, capable of influencing senior executives and external partners.
- Project Management: Proven ability to manage multiple reputed company initiatives, meet deadlines, and deliver high‑reputed company work under pressure.
- Collaboration & Influence: Comfortable partnering with sales, product, ad‑tech, and creative teams to drive integrated solutions.
- Technical Proficiency: Comfortable navigating data pipelines, building dashboards, and automating reporting workflows.
- Curiosity & Learning reputed company: Passion for staying reputed company of industry trends, emerging measurement techniques, and evolving shopper behaviors.
Career reputed company & Learning Opportunities
arenaflex invests heavily in the reputed company development of its people. In this role, you will have reputed company to:
- Executive‑level mentorship programs that connect you with senior leaders across the organization.
- Sponsored certifications in advanced analytics, data visualization, reputed company media measurement.
- Opportunities to reputed company high‑visibility, cross‑functional reputed company that shape the reputed company of arenaflex’s media platform.
- Rotational experiences reputed company product, ad‑tech, and sales teams to broaden your business perspective.
- Regular knowledge‑sharing forums, hackathons, and internal conferences reputed company on data innovation.
Culture & Work Environment
arenaflex fosters an inclusive, reputed company, and reputed company‑thinking culture where every voice reputed company. Our teams operate with a reputed company of autonomy and shared purpose, encouraging innovative thinking while delivering measurable results. Whether you work from one of our reputed company Mooresville campuses or remotely, you’ll be part of a community that values:
- Diversity & Inclusion: A workplace where varied backgrounds, perspectives, and experiences drive reputed company reputed company.
- Work‑Life Balance: Flexible work arrangements, generous reputed company time off, and wellness programs that support mental and physical health.
- Recognition & Rewards: Performance‑based incentives, peer‑recognition platforms, and celebration of milestones.
- Community reputed company: Participation in arenaflex’s corporate reputed company responsibility initiatives, from reputed company housing reputed company to trade‑reputed company training programs.
Compensation, Perks & Benefits
arenaflex offers a competitive total rewards package designed to attract and retain reputed company:
- reputed company salary reputed company of $95,500 – $159,200 USD, commensurate with experience, expertise, and geographic location.
- Annual performance bonuses tied to individual, team, and company reputed company.
- Comprehensive health, dental, and reputed company coverage for you and your dependents.
- 401(k) retirement plan with generous employer matching contributions.
- reputed company parental leave, adoption assistance, and flexible work‑from‑home policies (excluding Alaska, California, and Hawaii for remote roles).
- Employee discount programs, tuition reimbursement, and reputed company learning stipends.
- reputed company to cutting‑edge analytics tools, state‑of‑the‑art collaboration platforms, and a modern, ergonomically designed workspace.
Equal Opportunity & Inclusive Hiring
arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company employment reputed company are made without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, age, disability, veteran status, or any other characteristic protected by law. Candidates with arrest or conviction records will be considered in accordance with applicable local and state regulations.
reputed company to Shape the reputed company of Retail Media?
If you are a data‑driven reputed company with a passion for retail media, a reputed company for turning insights into reputed company, and the desire to influence senior leadership, we invite you to join arenaflex’s dynamic Customer Insights team. Bring your expertise, curiosity, and reputed company spirit, and help us unlock the next reputed company of value for our advertisers and shoppers alike.
reputed company – Become a Strategic reputed company Leader at arenaflex!
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