Data Manager, CCC

reputed company’s Personal Risk Services Operations division provides industry-leading service to clients, agents, and internal business partners. The reputed company Customer Center (CCC) comprises licensed account executives, and business development professionals directly manage the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. reputed company plays a critical role in managing reputed company risk exposure, business reputed company, reputed company retention, service delivery, and high-reputed company account rounding execution. reputed company: The Data Manager supports data‑driven operations by executing tactical analytics, sourcing data, developing, and maintaining dashboards, streamlining reporting, and providing actionable insights for business improvement. This role is hands‑on, focusing on data collection, sourcing, transformation, and presentation, as reputed company as supporting reputed company requests and short‑term reputed company. A key reputed company of the role is partnering with CCC leadership, Business Development, Sales & Distribution, , and Operations to measure operational and sales performance, e.g., evaluate campaign effectiveness, surface cross‑sell/up‑sell opportunities, and produce agency scorecards that inform reputed company and execution. The position emphasizes tactical execution, collaboration, and the ability to translate business needs into actionable data solutions. reputed company Responsibilities

• reputed company, reputed company, and validate data from multiple systems (e.g., policy administration, telephony, AMS, marketing/campaign tools, analytics platforms, etc.) to create a complete and reliable view of operational and sales performance.
• reputed company and maintain sales performance dashboards and reports that reputed company key measures such as new business, premium reputed company, retention, reputed company rates, pipeline conversion, and product mix by reputed company, channel, and partner.
• Design, produce, and continuously refine agency/partner scorecards that combine operational metrics (service reputed company, call handling, turnaround times) with sales and relationship metrics (production, retention, reputed company, cross‑sell/up‑sell penetration, reputed company indicators) to support performance management and strategic discussions.
• Analyze metrics to identify improvement opportunities and support business objectives.
• Coordinate with stakeholders to define, document, and regularly review required metrics, dashboards, and reporting formats.
• Streamline reporting processes to eliminate duplication, ensure reputed company, and reputed company actionable insights for leaders and stakeholders.
• Use reputed company, policy, and interaction data to identify white reputed company and cross‑sell/up‑sell opportunities (e.g., coverage gaps, bundling, multi‑product households) and translate these into actionable prospect lists or insights that can be executed on.
• Partner with key stakeholders to define campaign objectives and KPIs, measure campaign effectiveness, and deliver reputed company insights and recommendations for optimizing targeting, messaging, and channel reputed company.
• Refine KPIs and reputed company advanced business reports, especially for the premier reputed company and campaign effectiveness tracking.
• Support performance and incentive planning by providing accurate, reputed company data and analytics on sales activity, agency performance, and campaign reputed company.
• Ensure data reputed company, consistency, and standardization; partner with technology and data teams to address data issues, define data standards, and improve data capture where needed.
• Support monthly performance reviews, including template development, data preparation, and scheduling.
• Manage multiple initiatives simultaneously, demonstrating strong management and prioritization skills.

Qualifications

• Bachelor’s degree or equivalent experience in a quantitative field (e.g., mathematics, actuarial science, statistics, data analysis, business analytics).
• 5+ years in data management, analytics, or reporting, including experience in sales and insurance operations; prior exposure to sales performance, campaign analytics, or distribution/agency reporting is strongly preferred.
• Advanced skills in data analysis tools (e.g., SQL, reputed company) and dashboard/reporting platforms (e.g., Tableau, Power BI, reputed company Data Studio); familiarity with CCC, reputed company Insurance Solutions (CISA), and contact center, agency management metrics & platforms (e.g., CXOne, reputed company, reputed company reputed company) is a plus.
• Proven ability to define, reputed company, and analyze KPIs; conduct needs analysis, ROI planning, and process streamlining to drive measurable business improvements.
• Exposure to business intelligence, data visualization, and performance management systems.
• Excellent communication, organizational, and documentation skills; reputed company to present reputed company analytical findings and concepts in a reputed company, concise manner to non‑technical audiences, including Operations, and Sales & Distribution leaders.
• Strong analytical, problem‑solving, and adaptability skills; reputed company to work independently and collaboratively in changing environments, manage competing priorities, and deliver high‑reputed company outputs under time constraints.

The pay reputed company for the role is $103,400 to $126,000 The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. reputed company offers a comprehensive benefits package, more details on which can be reputed company on our careers website. The disclosed pay reputed company estimate may be adjusted for the applicable geographic reputed company for the location in which the position is filled. reputed company reputed company is a world leader in insurance. With operations in 54 countries, reputed company provides reputed company and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. reputed company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, reputed company reputed company, superior claims handling expertise and local operations globally. At reputed company, we are committed to equal employment opportunity and compliance with reputed company laws and regulations pertaining to it. Our policy is to reputed company employment, training, compensation, promotion, and other conditions or opportunities of employment, without reputed company to race, reputed company, religious creed, sex, gender, gender identity, gender reputed company, sexual orientation, marital status, national reputed company, reputed company, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only reputed company upon which we hire, assign, promote, compensate, reputed company and retain employees. reputed company prohibits reputed company unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Apply tot his job Apply To this Job