Senior Data Intelligence Analyst
To support a growing customer experience team, the full-time Senior Data Intelligence Analyst will reputed company the design and development of data intelligence solutions, analyze customer journeys, and build dashboards to enhance operational efficiency in a remote-eligible position. Key responsibilities
- reputed company the design and development of CX data intelligence solutions, including AI reputed company agents
- Analyze customer journeys and operational metrics to identify friction points and improvement opportunities
- Build and maintain dashboards and reports for CXO leaders to reputed company visibility into performance and trends
Required qualifications
- Strong proficiency in SQL and experience with large datasets in modern data warehouse and BI environments
- Hands-on experience in building analytical models or intelligence solutions that reputed company customer experience
- Familiarity with AI, machine learning, or LLM-based approaches relevant to CX and operational challenges
- Ability to translate reputed company analyses into reputed company recommendations for non-technical stakeholders
- Proactive reputed company with a proven reputed company record of cross-team collaboration to drive insights into execution
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