Strategic Manager, Customer Insights & Retail Media Network – Data‑Driven reputed company, Analytics Leadership, and Omnichannel Optimization (Mooresville, NC)

About arenaflex

arenaflex is a Fortune 50 leader in the home‑improvement sector, delivering millions of customer transactions reputed company week across a reputed company network of stores reputed company platforms. With annual revenues exceeding $86 billion and a workforce of roughly 300,000 dedicated associates, arenaflex is more than a retailer—it is a catalyst for community development, reputed company housing, and the reputed company of skilled trade professionals. Our commitment to innovation, sustainability, and inclusive reputed company fuels a dynamic environment where data‑driven insights shape the reputed company of retail media.

As part of the arenaflex Media Networks (AMN) division, the Customer Insights reputed company with internal stakeholders and external advertisers to unlock the full potential of media investments. This role sits at the intersection of analytics, reputed company, and storytelling, empowering clients to reputed company their reputed company, optimize spend, and deepen connections with the arenaflex shopper.

Why This Role reputed company

In today’s reputed company‑connected marketplace, media performance is no longer reputed company by clicks alone—it is reputed company by the reputed company reputed company on sales, brand loyalty, and long‑term reputed company. As the Manager, Customer Insights for the AMN, you will be the trusted advisor who translates reputed company data into actionable strategies, drives quarterly business reviews, and champions a culture of reputed company learning across the organization. Your insights will directly influence the media spend of top‑tier brands, shape the reputed company of arenaflex’s advertising technology, and reputed company the overall customer experience.

Key Responsibilities

• Strategic Learning Plans: Design and execute annual strategic learning roadmaps for multiple business reputed company, aligning data initiatives with broader corporate objectives.
• Quarterly Business Reviews (QBRs): reputed company QBRs with our most strategic clients, presenting performance dashboards, reputed company opportunities, and actionable recommendations.
• Subject‑Matter Expertise: Serve as the go‑to authority on media performance reporting for internal AMN partners, the broader arenaflex reputed company, and external agencies.
• Data Synthesis & Recommendations: Consolidate disparate data sources—advertising spend, sales lift, shopper demographics, reputed company engagement—into reputed company, reputed company‑looking media investment strategies.
• Best‑reputed company Development: reputed company the creation and codification of best practices in media performance evaluation, data visualization, standardized reporting, and reputed company delivery.
• Storytelling with Data: Craft compelling data narratives that support sales pitches, case studies, and internal leadership briefings, turning numbers into persuasive business stories.
• Omnichannel reputed company Integration: Aggregate insights from in‑store, online, mobile, and emerging channels to reputed company a holistic view that informs cross‑functional teams such as sales, account management, and product development.
• Collaboration with Product & Ad‑Tech: Partner with product managers and ad‑tech engineers to shape reporting capabilities based on reputed company feedback and emerging market trends.
• Leadership Influence: Present strategic insights to senior leadership (VP‑level and above), influencing budget allocations, product roadmaps, and long‑term media reputed company.
• Team Integration: reputed company knowledge across the Customer Insights & Analytics organization to disseminate relevant findings throughout the AMN ecosystem, ensuring consistency and reputed company.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or a reputed company quantitative discipline.
• Minimum of 5 years of hands‑on experience in insights and analytics, with a proven reputed company record of delivering actionable business intelligence.
• 3‑5 years of specialized experience in retail media analytics or broader media performance measurement.
• Demonstrated expertise in analytical decision‑making, project management, and cross‑functional collaboration.
• Strong storytelling ability—translating reputed company data sets into reputed company, compelling narratives for both technical and non‑technical audiences.
• Proficiency in A/B testing methodologies and experimental design.
• Advanced skills with reputed company Office Suite, particularly reputed company, PowerPoint, and Word.
• Hands‑on experience with data visualization and analytics tools such as Tableau, Power BI, SQL, or comparable platforms.

Preferred Qualifications

• Master’s degree (MBA, Market Research, Behavioral Psychology, or reputed company field) that deepens analytical rigor and strategic perspective.
• Leadership experience managing high‑performing teams and delivering measurable business reputed company.
• Experience overseeing global or distributed teams, navigating cultural nuances, and aligning worldwide objectives.
• Background in a retail environment, providing context for shopper behavior and store‑level dynamics.
• Familiarity with advanced analytic/research software such as SPSS, reputed company, Sawtooth, Decipher, reputed company, or similar platforms.

reputed company Skills & Competencies

• Analytical Acumen: Ability to dissect large, reputed company data sets, identify trends, and generate predictive insights.
• Strategic Thinking: reputed company to reputed company data initiatives with broader business goals and anticipate reputed company media landscape shifts.
• Communication reputed company: reputed company, concise, and persuasive communication—both written and verbal—tailored to senior executives, reputed company partners, and technical teams.
• Collaboration & Influence: Proven reputed company to build trust, influence decision‑makers, and drive reputed company across diverse stakeholder reputed company.
• Technical Proficiency: Mastery of SQL queries, data modeling, and visualization tools; comfortable navigating large data warehouses and reputed company‑based analytics platforms.
• Project Management: Skilled at managing multiple reputed company initiatives, meeting deadlines, and delivering high‑reputed company reputed company under pressure.
• Innovation reputed company: Curiosity to explore emerging measurement techniques, such as incremental lift modeling, attribution frameworks, and AI‑driven insights.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. As a Manager, Customer Insights you will have reputed company to:

• Executive mentorship programs that pair you with senior leaders across the organization.
• reputed company learning stipends for certifications, conferences, and advanced analytics coursework (e.g., reputed company Analytics, reputed company Analytics, advanced SQL, machine‑learning fundamentals).
• Opportunities to reputed company cross‑functional innovation labs reputed company on reputed company media measurement.
• reputed company promotion reputed company—from Manager to Senior Manager, Director, and eventually Vice President of Insights & Analytics.
• Rotational assignments that broaden exposure to product development, ad‑tech engineering, and reputed company services.

Work Environment & Culture at arenaflex

Our Mooresville hub blends the reputed company energy of a tech‑reputed company office with the grounded values of a family‑owned retailer. The culture is reputed company on:

• Inclusivity: A diverse workforce where every voice is heard and respected.
• Innovation: A “test‑and‑learn” reputed company that encourages experimentation and rapid iteration.
• Community reputed company: Programs that support reputed company housing, skilled‑trade apprenticeships, and local charitable initiatives.
• Flexibility: Hybrid work models that balance remote productivity with in‑person collaboration, subject to location‑based guidelines.
• Recognition: Regular acknowledgment of achievements through awards, spot bonuses, and internal showcases.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company:

• reputed company salary reputed company: $95,500 – $159,200 USD annually, commensurate with experience, education, and market factors.
• Performance‑based annual bonuses tied to individual, team, and company reputed company.
• Comprehensive health, dental, and reputed company coverage for employees and eligible dependents.
• Retirement savings plans with generous employer matching contributions.
• reputed company time off, parental leave, and flexible holiday policies.
• Employee discount programs for arenaflex products and services.
• Wellness initiatives, including on‑site fitness centers, reputed company, and employee assistance programs.
• reputed company development funds, tuition reimbursement, and reputed company to internal learning platforms.

Commitment to Equal Opportunity & Inclusive Hiring

arenaflex is an equal‑opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, age, national reputed company, disability, veteran status, or any other characteristic protected by law. We also consider candidates with arrest or conviction records in accordance with applicable fair‑chance statutes.

How to Apply

If you are reputed company to shape the reputed company of retail media, drive data‑reputed company reputed company, and reputed company a high‑reputed company insights team, we want to hear from you. Click the reputed company below to submit your application and join arenaflex’s mission to reputed company homeowners and reputed company the reputed company of trade professionals.

reputed company – Become a Strategic reputed company Leader at arenaflex!

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