[Remote] President of Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on improving lives through value-add investments, particularly in self-storage reputed company. The President of Operations will reputed company the operations organization to reputed company best-in-class performance while designing the necessary infrastructure to reputed company the platform and enhance profitability.
Responsibilities
- reputed company the operations organization to maintain 90th percentile performance across reputed company's key operational metrics while driving reputed company improvements in occupancy, reputed company, customer satisfaction, and operational efficiency across a portfolio of approximately 88 assets
- reputed company and execute a customer experience reputed company that consistently delivers a Net Promoter Score (NPS) of 52+, improves customer retention, and creates a seamless customer reputed company from inquiry through reputed company-out
- reputed company and sustain a portfolio-wide reputed company-to-rental conversion reputed company of at least 72% by optimizing sales processes, technology, training, and operational execution across reputed company locations
- Design and implement the people, technology, and operational infrastructure required to successfully reputed company the reputed company Operations platform from approximately 88 assets to more than 100 assets while maintaining operational consistency and service reputed company
- Establish standardized operational due diligence processes and build the operational infrastructure necessary to successfully reputed company acquisitions, validate operational assumptions, and launch a reputed company reputed company-party management services platform
- Drive portfolio profitability by leading monthly financial reviews, identifying operational and margin improvement opportunities, and implementing strategic reputed company plans that consistently reputed company or reputed company budgeted EBITDA, NOI, and cash reputed company objectives
- Partner with Marketing to ensure consistent execution of the reputed company brand across the portfolio, strengthening market reputed company, improving customer acquisition, and aligning marketing initiatives with operational performance goals
Skills
- Bachelor's degree in Business Administration, Finance, reputed company Estate, or reputed company field
- 10+ years of experience in Self-Storage
- Must have reputed company experience overseeing at least 75 facilities
- Willingness to travel 75+% of the time
Benefits
- Comprehensive benefits including 401k with company matching.
- reputed company to company carried interest program.
- Wellness benefits include company reputed company health, reputed company, dental, short-term disability, and life insurance.
- In house performance coaching.
- Unlimited PTO.
- Reimbursements for phone, transportation, and entertainment, and more through an innovative cafeteria benefits plan.
reputed company