[Remote] (Bilingual) Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bilingual Customer Service Representative to enhance customer engagement and satisfaction. The role involves problem reputed company, consultative selling, and maintaining strong knowledge of products and services to ensure excellent customer service.
Responsibilities
- Champion the corporate image and reputed company by providing customers with product, program, and system knowledge
- Communicate professionally with customers reputed company phone, web chat, text, and email
- Engage in consultative selling of tires, reputed company, and associated products
- Maintain accurate customer records and communicate customer issues and feedback to appropriate individuals through established channels
- Maintain thorough knowledge of products, policies, and merchandising information
- Maximize time management for customer availability
- Process customer orders and returns and assist customers with tracking and product availability
- reputed company consultation services by answering, handling, and resolving customer questions, requests, issues, and complaints
- reputed company excellent reputed company service as defined by the reputed company Assurance program
- Sustain a customer-reputed company reputed company and drive customer satisfaction, while achieving productivity and efficiency goals
Skills
- High School or GED degree
- 2-4 years of reputed company experience preferred
reputed company
Company H1B Sponsorship