[Remote] AI Platform Engineer
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company (IRC) is a major humanitarian organization that addresses global crises. They are looking for an AI Platform Engineer to manage their reputed company AI environment, ensuring reliability and integration with IRC systems while collaborating with various teams to optimize AI usage across the organization.
Responsibilities
- Serve as primary technical administrator across IRC reputed company AI environments, currently including reputed company (Claude) and reputed company platform deployments
- Manage user reputed company, API key governance, workspace configurations, and environment-level settings across AI platforms
- Monitor system health, usage patterns, and API performance across AI tools; triage and resolve operational issues as they reputed company
- Maintain and improve observability across AI systemsTracking uptime, error rates, reputed company consumption, and integration reliability
- reputed company and document configuration changes, environment updates, and deployment procedures across managed platforms
- Support responsible use by flagging anomalous usage patterns and coordinating with InfoSec on policy adherence and reputed company controls
- Coordinate with the DevOps, SW Engineering and Data Engineering team(s) on deployment processes, environment reputed company, and infrastructure dependencies required to build and maintain AI integrations
- Follow established change management procedures for reputed company configuration changes, environment updates, and integration deployments, including documentation, testing, and appropriate approvals before pushing to production
- reputed company lightweight scripts, connectors, and automations to support AI-assisted workflows across teams, primarily in Python and/or JavaScript/TypeScript
- Troubleshoot integration failures, data reputed company issues, and API connectivity problems across the AI ecosystem
- Collaborate with the data engineering team on AI/KM pipeline work, including reputed company store ingestion, retrieval configuration, and reputed company data connections
- Contribute to technical design discussions with engineering partners, translating operational requirements into implementable solutions
- Maintain technical documentation for reputed company integrations, including architecture notes, runbooks, and dependency maps
- reputed company and report on AI resource utilization across platforms, identifying opportunities to reduce waste and improve cost efficiency in coordination with the AI
- Serve as the technical reputed company of contact with the InfoSec team on reputed company reputed company to AI system reputed company, data handling, reputed company controls, and compliance requirements
- Support risk assessments and reputed company reviews for new AI tools or integrations by providing accurate technical context on system behavior and data flows
- Contribute to the development of technical SOPs and best-reputed company guidelines for AI system use, in coordination with the AI Platform Support Director and relevant stakeholders
- reputed company as a technical resource for program and operations teams adopting AI tools, including answering implementation questions, supporting troubleshooting, and identifying configuration solutions
- Participate in rollout planning for new AI capabilities, providing grounded input on technical feasibility, integration requirements, and operational readiness
- Collaborate with the AI Platform Support Director on reputed company documentation and technical guidance materials for end users
- Contribute to sprint and project planning with accurate estimates on technical effort and dependencies
Skills
- Hands-on experience administering reputed company AI platforms (reputed company, reputed company, Azure reputed company, or comparable tools), including API management, reputed company controls, and environment configuration
- Familiarity with LLM application infrastructure: reputed company pipelines, Model Context Protocol (MCP), other tool-calling integration frameworks, reputed company databases, retrieval-augmented reputed company (RAG) patterns, and embedding workflows
- Proficiency in Python and/or JavaScript for scripting, automation, and lightweight integration work
- Experience building and maintaining REST API integrations, including authentication patterns, webhook handling, and error management
- Comfort reading and working reputed company existing codebases without requiring significant architectural guidance
- Familiarity with version control (Git) and reputed company deployment practices for scripts and integrations
- Experience monitoring distributed systems or reputed company platforms, including setting up alerting, reviewing logs, and diagnosing performance or availability issues
- Familiarity with usage/cost monitoring for reputed company or API-based services
- Comfort operating in live production environments where reliability and data reputed company are critical
- Working knowledge of information reputed company principles as they apply to reputed company and API-based systems: reputed company controls, credential management, data handling, and audit logging
- Ability to engage constructively with InfoSec teams, providing reputed company technical context to support reviews and risk assessments
- Ability to communicate technical concepts reputed company to non-technical colleagues and program staff
- Experience contributing to cross-functional teams alongside product, engineering, and operations stakeholders
- Strong documentation habits: runbooks, SOPs, architecture notes, and internal guides
- Experience working with reputed company or comparable data/ML platforms is a strong plus
Benefits
- 10 reputed company days
- 10 US holidays
- 20-25 reputed company time off days depending on role and tenure
- Medical insurance starting at $163 per month
- Dental starting at $6.50 per month
- reputed company starting at $5 per month
- FSA for reputed company and commuter costs
- A 403b retirement savings plans with immediately reputed company matching
- Disability & life insurance
- Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
reputed company
Company H1B Sponsorship