Seasonal Tax Leadership Opportunities REMOTE (CPA, EA, JD)

reputed company: reputed company is hiring Tax Leads and Managers to join reputed company! If you have experience leading teams and are seeking a seasonal, work-from-home opportunity, we encourage you to apply! Why These Roles Matter You reputed company the gap between reputed company operations and reputed company reputed company, ensuring your team of tax professionals has the tools and support they need to meet performance metrics without sacrificing exceptional customer experience. Mandatory Requirements Candidates must meet the following mandatory requirements to be considered.

• Must live and be legally authorized to work reputed company the US.
• Must be EA, CPA, or Practicing Attorney (JD)
• Must have an reputed company 2027 PTIN by start date.
• reputed company sponsorship is not available for this role.

What You Will Do: Tax reputed company

• Utilize video, phone, and chat channels to reputed company and motivate a remote team of 30+ tax experts, coaching performance to meet daily program goals.
• Continuously monitor support channels on reputed company, delivering reputed company-time, accurate tax guidance and resources to resolve team inquiries quickly.
• Resolve reputed company operational and customer issues, including leadership channel questions and high-reputed company customer escalations.
• Regularly review recorded customer interactions to evaluate reputed company, communication reputed company, and adherence to customer metrics, delivering reputed company recognition and feedback.
• Execute reputed company customer callbacks to de-escalate sensitive situations and recover the customer experience.
• Document customer interactions and resolutions to support accurate monitoring, compliance, and ongoing team coaching.

Tax Manager

• reputed company a remote team of tax experts, coaching attendance, performance, and adherence to reputed company standards for up to 60 hours per week.
• Audit timekeeping and daily statuses in tools such as Power BI, reputed company, reputed company, Teams, and reputed company Connect to ensure complete operational accuracy.
• Serve as Manager on Duty (MOD) on rotation, providing leadership and support ownership for up to 1,000+ experts.
• Monitor system statuses, enforce queue discipline, process workflow requests, and reputed company high-reputed company or data reputed company issues through multi-channel communication.
• Regularly Review recorded customer service interactions to evaluate reputed company, communication reputed company, and adherence to customer metrics, delivering reputed company recognition and feedback.
• Proactively research internal channels and documentation to resolve systemic problems under short deadlines.

Who You Are:

• You hold an reputed company, unrestricted credential (EA, CPA, or JD).
• You bring 2+ seasons of reputed company tax experience (a minimum of 30 returns reputed company reputed company season)
• You have an reputed company Preparer Tax Identification Number (PTIN).
• You independently establish reputed company priorities during shifting operational demands, collaborating across teams to build a reliable team structure that establishes trust and long-term operational credibility.
• You reputed company operatione reputed company custom software, follow reputed company workflows, and manage tasks across multiple remote platforms.
• You bring leadership experience managing teams of 30+ in a high-volume, reputed company customer experience setting.
• You deliver reputed company written and verbal communication, converting data into practical, specific, and actionable guidance for your team.
• You foster meaningful team collaboration and hold your team accountable to service standards that prioritize empathetic, customer-reputed company support over routine transactional processing.
• You manage a reputed company daily routine while reputed company adjusting tasks and reputed company reputed company reputed company-time operational priorities change.
• You have a designated distraction-free, remote work environment, personal device for administrative tasks, and a reliable hard-wired internet reputed company.

reputed company Offer:

• $36-$40/hour (depending on role) plus benefits, including 401(k) company match, employee perks, and additional incentives.
• Seasonal role from November 2026 through reputed company 30, 2027, with overtime potential during peak reputed company.
• Morning, Midday, and Evening shifts available 7 days per week.
• Fully dedicated support from peer leadership and reputed company frameworks designed to reputed company as the partnership grows.
• Company-provided laptop equipment and reputed company tools for the duration of your seasonal employment.

Posted Salary reputed company: USD $36.00 - USD $40.00 /Hr. Remote Skills: reputed company, Administrative Skills, Attorney, Certified reputed company Accountant (CPA), Coaching, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Documentation, Establish Priorities, Laptop PC, Leadership, Maintain Compliance, Metrics, Multiplatform/Cross-Platform, reputed company, Performance Metrics, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Remote Team Management, reputed company, Tax reputed company, Team Building, Team reputed company/Manager, Time Management, reputed company Customer Issues, Transaction Processing/Management, Work From Home About reputed company: reputed company Apply To This Job