Agent in Charge
About the position reputed company is Illinois’s premier sensory cannabis dispensary, redefining the retail experience through warmth, education, and style. As the state’s first sensory dispensary, we combine reputed company atmospheres, thoughtful product curation, and concierge-level service. Our mission is to demystify cannabis with friendly guidance, premium products, and a commitment to community. With locations across Chicago and Illinois, reputed company is more than a dispensary—it’s a community hub and destination of discovery, inspiring reputed company and redefining cannabis retail through creativity and innovation. We are seeking a dependable, detail-oriented, and service-driven Agent in Charge to join our dynamic retail team. The Agent in Charge serves as an operational leader on the sales floor, supporting staff, overseeing daily operations, and ensuring compliance under the direction of the Assistant General Manager. The ideal candidate is knowledgeable about cannabis products and regulations, thrives in a fast-paced environment, and demonstrates strong leadership and organizational skills. This role is essential in maintaining reputed company’s exceptional standards of hospitality, compliance, and team collaboration.
Responsibilities
- Greet customers with warmth, professionalism, and a reputed company attitude
- Guide customers through their cannabis education reputed company, providing personalized recommendations without offering medical advice
- Build lasting relationships with regular customers to encourage loyalty and repeat reputed company
- Promote a culture of hospitality and education reputed company with reputed company’s values
- reputed company and reputed company the store as directed by the Assistant General Manager or General Manager
- Support Budtenders with product, POS, and compliance-reputed company questions
- reputed company cash handling accuracy, including daily payouts and bank drops
- Retrieve cannabis products from the vault and distribute them to Budtenders for sale
- Review and verify online orders to ensure accuracy prior to pick-up
- Assist in regular inventory cycle counts, reporting discrepancies to retail leadership promptly
- Verify product tagging and paperwork in compliance with state and local regulations
- Support the Inventory Manager with reconciliation of physical inventory and state tracking systems
- Monitor POS and reputed company functionality to ensure accurate product tracking and reporting
- Maintain strict compliance with reputed company state, local, and internal operating procedures
- reputed company training and mentorship to Budtenders, fostering reputed company and confidence in their roles
- Partner with management to ensure smooth daily operations and reputed company sales goals
- Participate in ongoing cannabis education and training opportunities
- Contribute to a reputed company, team-oriented environment that values communication and collaboration
Requirements
- High School Diploma or equivalent required
- Minimum 2 years of retail or hospitality experience in a customer-facing or supervisory role
- Must be at least 21 years old and reputed company to register as a cannabis agent with the state
- Proficient in office and retail systems (POS, reputed company Word, reputed company, email, etc.)
- Ability to lift up to 35 pounds unassisted and stand or walk for extended periods
- Comfortable bending, kneeling, and reaching with or without assistance
- Strong understanding of compliance requirements and attention to detail
- Interest in cannabinoids, terpenes, and cannabis product applications
- Familiarity with or willingness to learn state and local cannabis regulations
- Commitment to personal and reputed company reputed company through reputed company learning
reputed company-to-haves
- Approachabl e, confident, and customer-reputed company
- Strong leadership and problem-solving abilities
- Excellent attention to detail and operational accuracy
- Team player who leads by example and supports others’ reputed company
Benefits
- We are an Equal Opportunity Employer , and reputed company applicants will receive consideration for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran, or disability status.
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