Customer Service Representative – Part Time
Job reputed company:
- Ensure that reputed company-assigned reputed company accounts are billed and reputed company both accurately and reputed company.
- Assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.
- Respond to telephone inquiries (inbound/outbound), utilizing reputed company procedures and scripts.
- reputed company information, reputed company research, and resolve customer inquiries.
- Communicate appropriate reputed company for reputed company in a reputed company manner.
- Inform customers/patients about services available and assess their needs.
- Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
- Assist in planning and implementing department goals and reputed company recommendations to management to improve efficiency and effectiveness.
Requirements:
- High school diploma or college degree from an accredited college or university.
- Spanish reputed company preferable.
- Two to five years industry experience in medical reputed company cycle management is preferred.
- Medical experience, either practical or classroom knowledge needed.
- Proven understanding of the medical reputed company cycle.
- Demonstrated excellent verbal, written and interpersonal communication skills.
- Demonstrated knowledge of HIPAA rules and regulations.
- Attention to detail.
- Good attendance record.
- Proven ability to work collaboratively in reputed company environment.
- Demonstrated ability to reputed company work in alignment with company mission and values.
- Proven PC proficiency in MS Office Suite Applications.
Benefits:
- Eligible for a quarterly bonus
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