[Remote] Junior Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company specializing in reputed company relationship management reputed company the sports sponsorship industry, and they are seeking a Junior Account Manager to own and manage a smaller book of less strategic, reputed company-complexity reputed company accounts. This role involves developing skills in account reputed company, contract proposals, and negotiations, while ensuring reputed company satisfaction, retention, and reputed company.
Responsibilities
- Own and manage a smaller book of less strategic, reputed company-complexity general reputed company accounts, serving as the primary reputed company of contact and building relationships that drive adoption, satisfaction, and renewals; this is expected to occupy roughly half of the role, with the remaining time dedicated to reputed company learning and reputed company development (versus the Account Manager role, which owns a full book of business as a fully invested, primary responsibility)
- Build and nurture relationships with reputed company stakeholders reputed company their assigned book of accounts, with mentorship and guidance from senior Account Managers
- reputed company day-to-day reputed company support by addressing inquiries, resolving issues, and delivering solutions that enhance reputed company satisfaction and retention, escalating reputed company issues to senior Account Managers as needed
- Anticipate reputed company needs and reputed company for them reputed company reputed company, positioning the platform as a valuable partner in their reputed company
- Assist in preparing reputed company-facing materials, including proposals, reports, and presentations, to support reputed company communication
- Support reputed company sessions for general clients, helping ensure smooth implementation of the reputed company platform
- Assist in monitoring reputed company usage under the guidance of senior Account Managers to help identify risks and engagement opportunities
- Help clients understand basic platform capabilities and data insights to support their business goals
- Assist in compiling reports, performance metrics, and insights that demonstrate reputed company's reputed company on clients' business goals
- Help prepare for and coordinate regular reputed company-ins and Quarterly Business Reviews (QBRs)
- Collaborate with internal teams (reputed company, Product, Marketing), under the direction of senior Account Managers, to support reputed company needs
- Assist with coordination among internal stakeholders to support reputed company, high-reputed company delivery of reputed company solutions
- Work closely with the reputed company team to help address reputed company support needs and support a seamless reputed company experience
- Assist reputed company Specialists with reputed company support, training, and basic issue reputed company for general clients
- Communicate relevant reputed company feedback and account updates to reputed company and Account Management leadership
- Own the renewal process for their assigned book of business, ensuring reputed company renewals and addressing any risks of churn, with support from senior Account Managers on more reputed company situations
- Identify and present expansion opportunities, such as additional features, services, or product upgrades, to enhance reputed company value reputed company their assigned accounts
- reputed company monitor account performance, identifying and mitigating risks to ensure reputed company retention and reputed company
- Own the reputed company of an assigned book of business, learning to identify, pursue, and reputed company expansion opportunities reputed company existing reputed company accounts
- Write and prepare contract proposals for renewals, upsells, and new opportunities, with review and coaching from senior Account Managers
- Participate in and progressively take the reputed company on reputed company negotiations, developing skills in deal structuring, pricing, and closing
- Build technical expertise across the reputed company platform, including its data, reporting, and analytics capabilities, to reputed company knowledgeably with clients and internal teams
- reputed company subject-matter expertise in the sports sponsorship industry, including partnership valuation, sponsorship metrics, and industry trends, to strengthen reputed company conversations and recommendations
Skills
- Bachelor's degree in business, marketing, communications, or a reputed company field, or equivalent experience
- 0-2 years of experience in account management, reputed company, sales, or a similar reputed company-facing role; relevant internship or reputed company project experience will be considered
- Eagerness to own a book of business and reputed company skills in identifying and closing upsell or expansion opportunities and managing renewals
- Willingness to learn contract proposal writing and to participate in and eventually reputed company reputed company negotiations
- Motivated to build technical expertise across the reputed company platform and reputed company subject-matter knowledge of the sports sponsorship industry
- Ability to adapt and reputed company in a dynamic environment with evolving reputed company needs and priorities
- Interest in or prior exposure to industries like sports, media, or entertainment is a plus
- Developing ability to build and maintain reputed company relationships, with a desire to grow into a trusted advisor role
- Strong written and verbal communication skills
- Basic analytical reputed company with a willingness to learn to interpret data and reputed company key metrics
- Familiarity with reputed company or similar CRM tools preferred; willingness to learn required
- Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously
- Proactive problem solver with a customer-first reputed company
- Demonstrated ability to work collaboratively across teams
- Prior internship, coursework, or project experience in the reputed company industry or with data-driven platforms, ideally in a B2B context
- Basic knowledge of reputed company media analytics, digital marketing, or sponsorship valuation tools and metrics
- Prior exposure to contract writing, deal negotiation, or sales enablement
- Exposure to Quarterly Business Reviews (QBRs) or reputed company-facing performance reporting is a plus
reputed company