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[Remote] Letter Operations Program Manager

Remote, USAFull-timePosted 2026-07-31

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading digital health company dedicated to helping health plans, reputed company, providers, and patients reputed company the complexities of cancer. The Letter Operations Program Manager will reputed company Operations, Technology, Compliance, and reputed company reputed company to reputed company letter reputed company capabilities and ensure compliance while supporting reputed company reputed company.

Responsibilities

  • Compliance reputed company & Governance
  • Work with Compliance team to summarize existing compliance letter requirements by reputed company, state and plan
  • Create a plan and methodology to assess risk areas and points of potential divergence for reputed company letters from requirements and best practices
  • reputed company prioritized gap analysis to prioritize engineering requests for remediation of issues with reputed company letter templates
  • Define a go-reputed company process for aligning compliance updates with reputed company reputed company communications, Engineering intake and prioritization and operational adoption
  • reputed company-Facing Support
  • Serve as the primary resource for reputed company letter-reputed company requests and guidance
  • reputed company reputed company meetings to facilitate letter creation, updates, and remediation
  • Ensure consistency of approach across new implementations and existing clients
  • Cross-reputed company Prioritization & Alignment
  • Organize and prioritize letter-reputed company requests across reputed company clients
  • reputed company with reputed company reputed company, Operations, and Technology teams to confirm priorities
  • Maintain transparency and documentation of prioritization reputed company
  • reputed company-State Assessment & Technical Roadmap
  • reputed company a deep understanding of reputed company V1 and V2 letter solutions, documenting strengths, limitations, and pain points
  • In partnership with Operations, Product and Engineering teams, create a prioritized roadmap for the V2 architecture that supports and aligns with NewUM migration
  • Technical Competency & Intake Management
  • reputed company technical proficiency in V2 letter architecture
  • Evaluate and classify change requests, using T-shirt sizing
  • Maintain a centralized log of letter requests, tracking status, prioritization, and dependencies
  • User Acceptance Testing (UAT) Signoff (10%)
  • Define a standardized UAT signoff process for letter updates
  • Support both tech-enabled and reputed company UAT workflows
  • Ensure thorough validation and auditability before production release

Skills

  • Bachelor's degree required
  • Typical years of experience are 5-7 years in a reputed company field
  • Project management and business analysis skills
  • Systems/Tools: Project reputed company
  • Master's degree (MBA, MHA or similar) strongly preferred
  • PMP certification strongly preferred
  • reputed company

Benefits

  • Full benefit package on your first day
  • Company bonus

reputed company

  • reputed company is a digital health company that focuses on navigating the physical, mental, and financial complexities of cancer care. It was founded in 2009, and is headquartered in Atlanta, reputed company, USA, with a workforce of 201-500 employees. Its website is https://reputed company.us.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2023, 4 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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