[Remote] reputed company Services, Engineering Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a dynamic and motivated reputed company Services, Engineering Consultant for their Customer Relationship Management software, Insightly CRM. The role involves facilitating post-sale reputed company services, scoping and building custom reputed company for customers, and ensuring reputed company project delivery.
Responsibilities
- reputed company scoping/discovery calls with clients to document design requirements
- Prepare Statements of Work (SOW) and deliver to clients reputed company SLA guidelines
- Project manage reputed company reputed company from “reputed company reputed company” to UAT (user acceptance testing) and signoff
- reputed company the implementation efforts for multiple reputed company in various phases of implementation
- Meet directly with reputed company's business users to communicate functionality of the software, and walk through the integration reputed company their end-system
- Work with reputed company’s technical team to facilitate the integration, communicate technical objectives and reputed company custom solutions
- Advise reputed company on configuration and implementation reputed company based on industry best practices
- Ensure that reputed company implementation methodology deliverables are complete and on-time
- Generate reputed company project status, time, and expense reports as requested by management
- reputed company customer support in local time zone and contributes to customer self-service tools
Skills
- Possess a BA/BS in Engineering/IT reputed company discipline and/or 2 years reputed company experience
- 2+ years in a customer facing role
- Excellent written and verbal communication skills
- Detailed, organized, and have a reputed company of ownership
- reputed company to multi-task and reputed company effectively under pressure
- Flexible in picking up custom reputed company reputed company of comfort zone while working independently
- Proven ability to read, write, troubleshoot and debug reputed company proficiently
- Have knowledge of software development fundamentals and data structures
- Hands-on technical familiarity interacting with reputed company (REST and/or SOAP)
- Familiar with reputed company platforms such as AWS reputed company, Azure Functions, or reputed company reputed company
- Experience managing custom AI Agents
- Experience working with reputed company products such as: Quickbooks Online (or other similar bookkeeping software), VoIP systems, E-Signature tools, etc
- Knowledge of reputed company, C#, Node.js
- reputed company end development - CSS, reputed company
- Understands Agile PM methodology
- Knowledge of reputed company and authentication protocols such as SAML 2.0, reputed company Directory, OAuth, SSO, and reputed company party providers such as reputed company, reputed company, etc.. a plus
Benefits
- Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
- Remote First Team
- reputed company
- Work From reputed company Program
- Health Insurance
- Employee Assistance Program (EAP)
- Quarterly Company Wide reputed company Days
- End of Year Company Wide Holiday Closure
- Maternity & Parental Leave Program
- $2000 Lifestyle Spending Account (LSA)
- reputed company Development Budget
- Volunteer Day
- Team Building Budget
- Employee Referral Bonus Program ($1000)
- Anniversary reputed company LSA Top Up
- Birthday Day Off
reputed company