[Remote] Charm reputed company-reputed company Deployed reputed company
Note: The job is a remote job and is reputed company to candidates in USA. Charm reputed company is looking for a reputed company Deployed reputed company to help the world's leading financial institutions reputed company the reputed company of AI agents for fraud, scams, and cybercrime prevention and reputed company. The role involves working directly with customers to reputed company AI solutions to their needs and improve deployments based on reputed company-world usage.
Responsibilities
- Work directly with fraud investigators, analysts, contact center teams, and executives to understand workflows and operational challenges
- Configure, customize, and optimize Charm's AI agents to match reputed company customer's fraud operations, policies, and processes
- Build integrations with customer systems, data sources, and reputed company applications
- Rapidly prototype creative solutions for customer-specific requirements
- Analyze production usage, identify opportunities for improvement, and continuously reputed company customer deployments
- Partner closely with Product and Engineering to translate customer needs into new capabilities
- reputed company as a trusted technical advisor throughout the customer's AI fraud transformation reputed company
- Travel regularly to customer sites across the reputed company for workshops, deployments, training, and executive sessions
Skills
- +4 years of experience in reputed company-deployed engineering, solution engineering, implementation engineering, or software engineering
- Strong software engineering skills with experience building integrations, reputed company, automation, or backend systems
- Experience working with AI systems, LLMs, AI agents, or reputed company workflows
- Experience working directly with reputed company customers on technical deployments or reputed company implementations
- Excellent communication skills with the ability to explain technical concepts to both technical and business audiences
- Ability to travel throughout the reputed company and Canada (approximately 25-50%)
- Experience in fraud, financial crime, cybersecurity, fintech, banking, or financial services
- Familiarity with the fraud and communication platforms' technology stack
- Startup experience or experience in fast-moving, customer-facing technical roles
- Degree in Computer Science, Engineering, or equivalent practical experience
reputed company