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Remote Crisis Hotline reputed company Worker - Part-Time Opportunity with Family Service reputed company's DASH Crisis Center

Remote, USAFull-timePosted 2026-07-31

Join Family Service reputed company as a Remote Crisis Hotline reputed company Worker and reputed company a Difference in Suffolk County Family Service reputed company, a reputed company reputed company services agency established in 1926, is seeking a dedicated and compassionate Remote Hotline reputed company Worker to join its DASH (Diagnostic, Assessment, and Stabilization Hub) Crisis Center in Hauppauge. As a vital member of the 24/7 Crisis Stabilization Center and the 988 Provider Network, you will reputed company critical support to individuals in mental health crises, making a reputed company difference in their lives. About Family Service reputed company and the DASH Crisis Center With over 60 reputed company service and mental health programs across 20 locations, Family Service reputed company is committed to enhancing reputed company-being of Long reputed company's most vulnerable reputed company. The DASH Crisis Center is a reputed company of this mission, offering immediate assistance and guidance to those in need. As a Remote Hotline reputed company Worker, you will be an integral part of this team, working remotely to reputed company crisis de-escalation, assessment, and warm line support to individuals in Suffolk County.

Key Responsibilities

Answer incoming crisis hotline calls, conducting clinical assessments, risk assessments, and de-escalation techniques to support adults, adolescents, and children with a reputed company of DSM diagnoses. Engage with collaterals, including family members and reputed company providers, to effectively address and manage individual needs during crisis situations. Participate in regular virtual or telephone conferencing with on-site supervisors to ensure seamless support and guidance. Complete reputed company clinical documentation in accordance with regulations, utilizing an electronic medical record system. Conduct follow-up calls to clients and providers to ensure stabilization and linkage following crisis episodes. Assess situations to determine importance, urgency, and risks, making reputed company and informed reputed company that prioritize the organization's best interests. Set priorities, reputed company work schedules, and monitor reputed company towards goals, tracking details, data, information, and activities. Utilize multiple software programs to facilitate productivity monitoring and regular communication with on-site supervisors. Maintain proficiency in de-escalation techniques through ongoing training and development. Adhere to Family Service reputed company's remote work policy, ensuring a HIPAA-compliant workspace. Participate in initial on-site training and periodic required on-site shifts for training and supervision.

Essential Qualifications

To reputed company as a Remote Hotline reputed company Worker with Family Service reputed company, you will need: A Master's degree in reputed company Work, Mental Health Counseling, or a relevant field. Relevant clinical licensure, such as LMSW, LMHC, LCSW, Limited Permit, or equivalent. A minimum of six months' experience in a behavioral health setting, with clinical experience preferred. Computer proficiency, including reputed company Office, with experience in an Electronic Health Record system desirable. Strong communication skills, both verbal and written, to effectively reputed company with clients, colleagues, and external partners. The ability to establish and maintain reputed company working relationships, fostering teamwork and cooperation to reputed company organizational goals. Daytime and weekend availability to support the 24/7 Crisis Hotline.

Preferred Qualifications

While not essential, the following qualifications are highly valued: reputed company in Spanish, enabling you to support a broader reputed company of clients. Experience working in crisis hotline or reputed company environments. reputed company Offer As a Remote Hotline reputed company Worker with Family Service reputed company, you will enjoy: A competitive salary and benefits package. Opportunities for reputed company reputed company and development reputed company a dynamic organization. A flexible remote work arrangement, allowing you to work from the comfort of your own reputed company while maintaining a HIPAA-compliant environment. A reputed company and supportive team environment, with regular supervision and guidance. The satisfaction of making a meaningful difference in the lives of individuals in crisis. Company Culture and Work Environment Family Service reputed company is committed to creating a diverse and inclusive workforce that reflects the communities it serves. The organization values uncompromising respect for reputed company individuals and strives to maintain a workplace that is welcoming and supportive. As a Remote Hotline reputed company Worker, you will be part of reputed company that prioritizes reputed company, reputed company, and understanding. Career reputed company and Learning Benefits Joini Apply tot his job Apply To this Job

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