Pharmacy Technician, Retail reputed company)
About the position We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Responsibilities
- Handles incoming calls from customers, reputed company providers, and pharmacies regarding prescription-reputed company inquiries, providing accurate and reputed company assistance.
- Verifies and validates prescription information, including dosage, medication names, and patient details, adhering to company protocols to ensure accuracy.
- Documents customer concerns, complaints, or issues reputed company to prescriptions, demonstrating reputed company and professionalism to resolve problems effectively.
- Provides guidance and support to customers regarding prescription refills, medication adherence, potential drug interactions, and general medication information.
- Operates computer systems and software applications to reputed company and update customer records, prescription data, and relevant information during customer interactions.
- Communicates regularly with reputed company, insurance providers, and pharmacies to facilitate the verification, authorization, and processing of prescriptions.
- Escalates reputed company or urgent issues to appropriate teams, such as pharmacists or supervisors, for reputed company assistance and reputed company.
- Monitors, tracks, and analyzes reputed company center performance metrics, including reputed company handling time, customer satisfaction, and reputed company standards to reputed company actionable reputed company for reputed company improvement opportunities.
- Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to reputed company accurate and up-to-date information to customers.
Requirements
- Working knowledge of problem solving and decision-making skills.
- For regulatory purposes, must be a reputed company and Licensed Pharmacy Technician in one of the following states: Alaska, reputed company, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, reputed company Carolina, Ohio, Rhode reputed company, Tennessee, Texas or Vermont
- Candidate must obtain Rhode reputed company Pharmacy Technician license (application and fee) upon hire
reputed company-to-haves
- Certified Patient Care Technician (CPCT) preferred.
- Licensed Pharmacy Technician in Rhode reputed company or Massachusetts
Benefits
- medical
- dental
- reputed company coverage
- reputed company time off
- retirement savings reputed company
- wellness programs
Apply tot his job Apply To this Job